Canon DC 100 Troubleshooting, Power Source, Recording/Playback, Problem Solution

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Troubleshooting

If you have a problem with your camcorder, refer to this checklist. Consult your dealer or a Canon Service Center if the problem persists.

Power Source

Problem	Solution

• Camcorder will not turn on.	Battery pack is exhausted. Replace or charge the battery	15
• The camcorder switches off	pack.
by itself.
• The disc compartment
• The disc compartment	Attach the battery pack correctly.
cover will not open.	Attach the battery pack correctly.
cover will not open.

•LCD/viewfinder switches on and off.

Battery pack will not charge.	Charge the battery pack in temperatures between 0 C and	–
	40 C.
	Battery packs become hot with use and may not charge. The	–
	charging will start once the battery pack temperature is below
	40 °C.
	The battery pack is damaged. Use a different battery pack.	–

E

Recording/Playback

	Problem	Solution
	Problem	Solution

Buttons will not work.		Turn on the camcorder.	–

		Load a disc.	20
Abnormal characters appear		Disconnect the power source and reconnect it after a short	–
on the screen. The camcorder		time. If the problem still persists, disconnect the power source
does not operate properly.		and press the RESET button with a pointed item. Pressing the
		RESET button resets all settings.
“	” flashes on the screen.	Load a disc.	20

“ ” flashes on the screen.		Battery pack is exhausted. Replace or charge the battery	15
		pack.
Video noise appears on		When using the camcorder in a room where a plasma TV is	–
screen.		located, keep a distance between the camcorder and the
		plasma TV.
Video noise appears on the		When using the camcorder in a room where a TV is located,	–
TV screen.		keep a distance between the compact power adapter and the				Trouble?
		power or antenna cables of the TV.				Trouble?
		power or antenna cables of the TV.

Even without a disc loaded,		The camcorder is checking if a disc is loaded or not. This is not	–
when closing the disc		a malfunction.
compartment cover a motor
sound can be heard.

The disc cannot be ejected.		Turn off the camcorder, disconnect the compact power	–
		adapter and remove the battery pack. Restore the power
		supply and try again.
		The camcorder has exceeded its operational temperature.
		Disconnect the compact power adapter and remove the
		battery pack and let the camcorder cool down before resuming
		use.

The disc cannot be		The disc is dirty. Clean the disc with a soft lens-cleaning cloth.	71
recognized.		If the problem persists replace the disc.
		The disc is not correctly loaded. Check the disc.	20
The camcorder vibrates.		Depending on the condition of the disc, the camcorder might	–
		vibrate occasionally. This is not a malfunction.

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Contents DVD Camcorder European Union and EEA only Important Usage InstructionsClass 1 Laser Product Advantages of DVDs So... what disc to choose? An Introduction to DVDsDVD-R DVD-RW Feature Video mode VR modeTable of contents Connecting to a TV and VCR Editing the Scenes DVD-RW in VR mode onlyDisc Options Still Image OptionsConventions Used in the Manual About this ManualAbout the Multi Selector Selecting an Option MENU/FUNCSelecting Menu options About the Operating ModesSelecting FUNC. Menu Options To activate the still images modesTrademark Acknowledgements Checking the Supplied AccessoriesTo change the operating mode Left side view Right side view Front view Components GuideTop view Bottom view Back view Recording Movies Screen DisplaysRecording Still Images Recording reminder Disc operationPlaying Movies Index Screen Remaining battery chargePlaying Movies During Playback Viewing Still ImagesTo remove the battery pack Preparing the Power SupplyGetting Started Charging is completedViewfinder Recording Mode Max Typical Playback TimeLCD Normal LCD BrightPreparing the Camcorder Adjusting the LCD ScreenRotating the LCD Panel LCD BacklightMenu DATE/TIME Setup ZONE/DST Paris Setting the Time Zone / Daylight Saving TimeChanging the Display Language MenuTime Zones Setting the Date and TimeMenu DATE/TIME Setup When using a DVD-RW When using DVD-R discsLoading and Removing a Disc Inserting the DiscGrab the edges of the disc and gently pull it out Removing the DiscBefore You Begin Recording RecordingRecording Movies Press and release record review Reviewing the Last Scene RecordedPress Wide SCR Damage the camcorderFrames appear Recording Still ImagesPress Start/Stop fully 25x Optical Zoom ZoomingSpecial Playback Modes PlaybackPlaying Back Movies Menu System Setup Adjusting the VolumePress Menu to save the setting and close the menu Slow Forward Playback / Slow Reverse PlaybackSlideshow Viewing Still ImagesIndex Screen SlideshowImage Jump Function Magnifying the ImagePush the multi selector and keep it pressed down Will appear for images that cannot be enlargedSelecting the Recording Data Display Display Setup Data Code Date & TimeData Code display Selecting the Data CodeMenu Options Options Lists Menu / FuncFocus PRI Self TimerWind Screen Erase ALL ImagesDisc Protect Playlst ALL DELPhotomovie Disc TitleVolume Beep Demo ModePower Save File NOS RESET, ContinuousZONE/DST DATE/TIME Date Format FUNC. Menu OptionsTV Type Still image size/quality Effect OFF, BLK&WHT Recording modeAdd to playlist Move a sceneProgram AE Shutter-Priority AE Aperture-Priority AE Using the Recording ProgramsSelecting the Recording Program Using the Program AE ModeMove the mode switch between the recording categories Select the recording program Using the Shutter-Priority AE ModeShutter speed guideline Aperture value guideline Using the Aperture-Priority AE ModeAdjust the brightness of the image as required Manually Adjusting the ExposureChanging the Metering Method Press EXPAdjust the zoom Press Focus Manually Adjusting the FocusInfinity Focus MF appearsSelect the autofocus mode Changing the Autofocus ModeAppears Using the Self TimerPress FUNC. to save the setting and close the menu Setting the White Balance When you have set the custom white balance AutoPage Applying Image Enhancing Effects Selecting a Fader / Effect Using the Digital EffectsFader Faders Effect EffectsSetting Using the Multi-Image ScreenApplying Fader EffectSpeed Split MULTI-SDVD-R/-RW DVD-RW Selecting the Size and Quality of Still ImagesSuper Fine FineAdding Scenes to the Playlist Creating a PlaylistMoving Scenes in the Playlist FUNC. ADD to PlaylistDeleting a Single Scene Deleting ScenesDeleting a Scene Just After Recording Deleting All ScenesDivide YES Dividing a SceneDivide Protecting the Disc Disc OptionsInitializing the Disc Disc Operations Disc Initialize Video YESSET Changing the Disc TitleErasing a Single Image Erasing Still ImagesErasing a Single Image Just After Recording Erasing All ImagesConverting a Single Image Converting Still Images into Photomovie ScenesConverting All Images FUNC. Convert to Scene FUNC. ExecutePreparing your Disc for Playing on a DVD Player Finalize DVD-R Video mode DVD-RW DVD-RW in VR ModeRestrictions after Disc Finalization Additional Edit Recordings Initializing UnfinalizingOn a Computer’s DVD Drive Finalizing the DiscOn a DVD Player Unfinalize Recording Additional Movies on a Finalized Disc Unfinalize Selecting the Type of TV Connection Diagram TVs without Scart terminal Playing Back on a TV Screen Connection Diagram TVs with Scart terminal Recording to a VCR Power Source TroubleshootingProblem Solution Recording/PlaybackSET the Time Zone Playback/Editing Message Explanation List of MessagesPlaying Back the Disc in an External DVD Device Cannot Divide Battery Pack Handling PrecautionsTreat the battery pack with care CamcorderMini DVD Disc Built-in Rechargeable Lithium BatteryAbout the battery terminal cover Cleaning Maintenance/OthersStorage CondensationUsing the Camcorder Abroad System Diagram Availability differs from area to area Battery Packs Optional AccessoriesCG-300E Battery Charger Shoulder StrapSC-2000 Soft Carrying Case Power/Others SpecificationsDC100/DC95 SystemBP-208 Battery Pack CA-570 Compact Power AdapterScreen ratio IndexGrip belt Record reviewScene Editing SCN Special Scene XP mode