Canon CP-200, CP-300 manual Troubleshooting, This section describes how to troubleshoot problems

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Troubleshooting

This section describes how to troubleshoot problems.

If the problem still exists after trying these solutions, restart your computer. If the problem still persists, uninstall the printer driver and then install it again.

Printing does not start.

Cause : No power is supplied to the printer.

Correction : Make sure the indicator on the printer light is green. (➡ p.16)

Cause : The USB cable is not connected correctly.

Correction : Check the USB cable to make sure it is connected correctly. (➡ p.17)

Cause : Your printer is not selected as the output destination (Mac OS 9.0 - 9.2 only).

Correction : In the Chooser dialog, select the printer. (➡ p.20)

Cause : The queue is stopped. (When printing in the background)

Correction : Restart the print queue from the [File] menu of the Printer Monitor.

Printing stops while it is in progress.

Cause : The USB cable is not connected correctly.

Correction : Check the USB cable to make sure it is connected correctly. (➡ p.17)

Cause : A USB hub is being used for the connection.

Correction : Be sure to use the USB cable to connect the printer directly to your computer. If you connect via a USB hub, the printer may not function properly.

The color of an image seen on the screen is different from that seen in prints.

Correction : Printers and computer displays use different color reproduction methods, and lighting conditions and display settings affect the appearance of colors on your computer’s display. However, you can adjust color using [Adjust] (Mac OS 9.0 - 9.2 ➡ p.25, Mac OS X

➡p.41).

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Contents User Guide Contents Appendices Safety Precautions Read This First About the ManualsPrinting Flow Diagram Install the necessary softwareAbout the Connection Cable PrintingInstalling the Software from the CP Printer Solution Disk InstallingUninstalling Installing the Printer Driver Page Continuing from the above procedure, do the following With Mac OSPage Page To continue, you must do the following Turning On the Printer Place the printer on a ﬂat surfaceConnecting the Printer to Your Computer USB port On computer USB cable Printing Starting ImageBrowser With Mac OS 9.0Selecting a Printer with the Chooser Selecting an Image for Printing Print window and Layout Options window appearSelecting a Layout Type Layout Options button Setting the Printer Driver for Printing Select Background Printing and select a printing method File To register a proﬁle Printing Duplicate Images on an 8-Label Sheet Page Printing Different Images on an 8-Label Sheet Click the Print button to start printing Printing Part of an Image Trimming Click the Print button to start printing Printing with Image Quality Correction Click the Print button to start printing With Mac OS Print window and Layout Options window appear Selecting a Layout Type Layout Options button Setting the Printer Driver for Printing For details, check the help menu Select Copies & Pages, and set the various options Click the Print button Printing Duplicate Images on an 8-Label Sheet Page Enter 7 and click the OK button Printing Different Images on an 8-Label Sheet Click the Print button to start printing Printing Part of an Image Trimming Click the Print button to start printing Printing with Image Quality Correction Click the Print button to start printing Print Area AppendicesAbout the Print Area and Pixels Postcard size sheet Number of Pixels Paper Type Total numberTroubleshooting This section describes how to troubleshoot problemsError Messages Errors where printing can resumeCause The paper cassette is not inserted correctly Wrong type of paper. Replace the Paper Errors where printing is canceled Cause There is a problem with the ink cassetteCause The printer failed to initialize

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