Canon CP330, CP220 manual Troubleshooting, This section describes how to troubleshoot problems

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Troubleshooting

This section describes how to troubleshoot problems.

If the problem still exists after trying these solutions, restart your computer. If the problem still persists, uninstall the printer driver and then install it again.

Printing does not start.

Cause : No power is supplied to the printer.

Correction : Make sure the indicator on the printer light is green. (➡ p.14)

Cause : The USB cable is not connected correctly.

Correction : Check the USB cable to make sure it is connected correctly. (➡ p.15)

Cause : Your printer is not selected as the output destination (Mac OS 9.0 - 9.2 only).

Correction : In the Chooser dialog, select the printer. (➡ p.18)

Cause : The queue is stopped. (When printing in the background)

Correction : Restart the print queue from the [File] menu of the Printer Monitor.

Printing stops while it is in progress.

Cause : The USB cable is not connected correctly.

Correction : Check the USB cable to make sure it is connected correctly. (➡ p.15)

Cause : A USB hub is being used for the connection.

Correction : Be sure to use the USB cable to connect the printer directly to your computer. If you connect via a USB hub, the printer may not function properly.

The color of an image seen on the screen is different from that seen in prints.

Correction : Printers and computer displays use different color reproduction methods, and lighting conditions and display settings affect the appearance of colors on your computer’s display. However, you can adjust color using [Adjust] (Mac OS 9.0 - 9.2 ➡ p.24, Mac OS X

➡p.43).

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Contents User Guide Contents Appendices Safety Precautions About the Manuals Read This FirstInstall the necessary software on your computer Printing Flow DiagramSelect an image to print About the Connection CableInstalling Installing the Printer DriverPage With Mac OS Continuing from the above procedure, do the followingPage Page To continue, you must do the following Turning On the Printer Connecting the Printer to Your Computer There is no need to turn off the printer or your computer Printing Starting ImageBrowser With Mac OS 9.0Selecting a Printer with the Chooser Print window and Layout Options window appear Selecting an Image for PrintingSelecting a Layout Type Select the paper size Select the paper direction Layout settings are reﬂected in the Print window Setting the Printer Driver for Printing Select Background Printing and select a printing method Output is directed to a Pict ﬁle To register a proﬁle Printing Duplicate Images on an 8-Label Sheet Page Click the Print button to start printing Printing Different Images on an 8-Label Sheet Click the Print button to start printing Merging Images to Print a Panorama Printing Part of an Image Trimming Click the Print button to start printing Printing with Image Quality Correction Click the Print button to start printing With Mac OS Print window and Layout Options window appear Selecting a Layout Type Page Layout settings are reﬂected in the Print window Setting the Printer Driver for Printing For details, check the help menu Select Copies & Pages, and set the various options Click the Print button Printing Duplicate Images on an 8-Label Sheet Page Click the Print button to start printing Printing Different Images on an 8-Label Sheet Click the Print button to start printing Merging Images to Print a Panorama Printing Part of an Image Trimming Click the Print button to start printing Printing with Image Quality Correction Click the Print button to start printing Print Area About the Print Area and PixelsSize sheet Paper Type Total number Number of PixelsThis section describes how to troubleshoot problems TroubleshootingErrors where printing can resume Error MessagesCause The paper cassette is not inserted correctly Wrong type of paper. Replace the Paper Cause There is a problem with the ink cassette Errors where printing is canceledCause The printer was not initialized successfully