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Due to today's rapidly changing personal computer environment, we have placed troubleshooting information in a variety of places to ensure that the most accurate information possible is available. The best place to find current information is through our on-line support services and through our Fax Retrieval System. On-line services include the World Wide Web and our BBS, and CompuServe. On-screen services include the Visual Guide, which includes visual images, and Canon's Super Solver, which includes questions and answers to most problems you may have.

This chapter contains very basic information to help you solve printer problems. It describes how to use Canon's various support services, covers a few basic problems, and describes how to clear a paper jam. For complete problem solving information,

8VLQJ&DQRQbe sure to use theV6XSSRUW6HUYLFHVSuper olver and our other support services.

This section describes where to look for help. For information on the numbers for ,GHQWLI\these services,<RXU3ULQWHU3UREOHPsee Getting Help From Canon (page 1-4).

If you have an operational problem:

Try to solve it using the Super Solver.

Look through the Visual Guide for related information. If you have a need for a unique printer driver:

Contact Canon through the Web, its BBS, or CompuServe. If you are an MS-DOS user (and do not have Windows):

Use Canon's Fax Retrieval system to obtain information regarding how to use the printer with your MS-DOS application.

If you have a hardware problem:

{Call the Customer Care Center. If youzdo not have a CD drive:

Call the Customer Care Center to order Canon's Super Solver and Color Advisor on diskette.

Before contacting Canon, identify your printer problem and make sure you have the following information.

Product Name -- BJC-4200

Serial Number

Place of Purchase

{Nature of Problem

Steps you have taken to solve the problem and the results

BJC-4200 specifications

The Canon BJC-4200 is an inkjet printer that represents a noteworthy advancement in personal printing technology, ideal for both home and small office environments. Released in the late 1990s, this model quickly gained popularity due to its efficiency, compact design, and compatibility with various operating systems.

One of the BJC-4200’s most significant features is its high-quality color printing capabilities. Utilizing Canon's Bubble Jet technology, the printer delivers sharp and vibrant prints with a maximum resolution of 1200 x 1200 dpi. This ensures that both text and images are rendered with exceptional clarity, making it suitable for a wide range of printing tasks, from professional documents to colorful graphics.

Another key characteristic of the BJC-4200 is its printing speed. The device can produce up to 5 pages per minute for black and white documents and around 3 pages per minute for color prints. This efficiency not only enhances productivity but also reduces wait times, making it a reliable option for users who require quick results.

The BJC-4200 further distinguishes itself with its compatibility with various media types and sizes. The printer supports a range of paper formats, including letter-sized, legal, and A4, as well as specialty papers such as glossy and photo paper. This versatility allows users to explore creative possibilities, whether for professional presentations or personal projects.

In terms of connectivity, the Canon BJC-4200 is equipped with both parallel and USB interfaces, facilitating easy integration with most computers and operating systems, including Windows and Mac. This flexibility ensures that users can easily connect the printer to their existing setups without the need for additional adapters or configurations.

Additionally, the printer features an automatic sheet feeder, which can hold up to 100 sheets of plain paper. This convenience minimizes the need for constant reloading, further enhancing the user experience and streamlining the printing process.

Overall, the Canon BJC-4200 combines innovative printing technologies with user-friendly features, making it a valuable asset for those seeking high-quality, reliable printing solutions in an compact form. Whether for home use or a small office, its balance of performance and versatility continues to resonate with users who appreciate efficient and effective printing solutions.