Servicing

ADCOM has a Technical Service Department to answer questions pertinent to the installation and operation of your unit. In the event of difficulty, please contact us for prompt advice. Please have the following information readily at hand: the unit’s model and serial numbers, and dealer from whom it was purchased. If your problem cannot be resolved through our combined efforts, we may refer you to an authorized repair agency, or authorize return of the unit to our factory. To aid us in directing you to a convenient service center, it would be helpful if you indicate which major city is accessible to your home.

Please address mail inquires to:	Phone, Fax or Email inquiries to :
ADCOM Service	Voice: (480) 607-2277
8551 East Anderson Drive, Suite 105	Fax: (480) 348-9876
Scottsdale, Arizona 85255	Monday-Friday
United States of America	9:00 AM to 5:00 PM MST
www.adcom.com	service@adcom.com

UNDER NO CIRCUMSTANCES SHOULD YOUR UNIT BE SHIPPED TO OUR FACTORY WITHOUT PRIOR AUTHORIZATION, OR PACKED IN OTHER THAN ITS ORIGINAL CARTON AND FILLERS.

For fax inquires, please include a return fax or voice number for the reply. When calling or writing about your GFA-7700, be sure to note and refer to its serial number as well as the date of purchase and the dealer from whom it was purchased. In the event the unit must be returned to our factory for service, you will be instructed on the proper procedure when you call or write for a Return Authorization. For warranty coverage, a copy of the original proof of purchase is required. If you have no original copy, please contact your dealer to obtain a duplicate copy.

If the original shipping carton and its fillers have been lost, discarded, or damaged, a duplicate carton may be obtained from our Service Department for a nominal charge.

Always ship PREPAID VIA UNITED PARCEL SERVICE (UPS) OR OTHER APPROVED CARRIER. DO NOT SHIP VIA PARCEL POST, since the packaging was not designed to withstand rough Parcel Post handling. FREIGHT COLLECT SHIPMENTS CAN NOT BE ACCEPTED UNDER ANY CIRCUMSTANCES.