Sony DCR-SR65 manual Troubleshooting, Power does not turn on, Buttons do not work

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Troubleshooting

Troubleshooting

If you run into any problems using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer.

Overall operations/Easy Handycam

operation/Remote Commander

76

Batteries/Power sources

77

LCD screen

78

“Memory Stick PRO Duo”

78

Recording

78

Playing back

80

Editing images on your camcorder

81

Dubbing/Connecting to other devices

..................................................................... 81

Functions that cannot be used

simultaneously

81

Notes before sending your camcorder for repair

Your camcorder may require initializing or changing the current hard disk of the camcorder, depending on the problem. In this case, the data stored on the hard disk will be deleted. Be sure to save the data on the hard disk (p. 36) on other media (backup) before sending your camcorder for repair. We will not compensate you for any loss of hard disk data.

During repair, we may check a minimum amount of data stored on the hard disk in order to investigate the problem. However, your Sony dealer will neither copy nor retain your data.

Overall operations/Easy Handycam operation/Remote Commander

The power does not turn on.

Attach a charged battery pack to the camcorder (p. 13).

Connect the plug of the AC Adaptor to the wall outlet (wall socket) (p. 13).

Set the camcorder onto the Handycam Station securely (DCR-SR65/SR85) (p. 13).

The camcorder does not operate even when the power is set to on.

It takes a few seconds for your camcorder to be ready to shoot after the power is

turned on. This is not a malfunction.

Disconnect the AC Adaptor from the wall outlet (wall socket) or remove the battery pack, then reconnect it after about 1 minute. If the functions still do not work, press RESET (p. 97) using a sharp-pointed object. (If you press RESET, all settings, including the clock setting, are reset.)

The temperature of your camcorder is extremely high. Turn off your camcorder and leave it for a while in a cool place.

The temperature of your camcorder is extremely low. Turn off the camcorder and take it to a warm place. Leave the camcorder there for a while, then turn on the camcorder.

Buttons do not work.

During Easy Handycam operation, the following buttons/functions are not available.

(back light) button (p. 28)

Playback zoom (p. 32)

To turn on and off the LCD backlight (Pressing and holding DISP/BATT INFO for a few seconds) (p. 19)

The (OPTION) button is not displayed.

The OPTION MENU cannot be used during Easy Handycam operation.

The menu settings have changed automatically.

During Easy Handycam operation, nearly all the menu items will be automatically set to the default settings.

During Easy Handycam operation, some menu items are fixed as follows.

[REC MODE]: [SP]

[DATA CODE]: [DATE/TIME]

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Contents Handycam Handbook On using the camcorder Read this before operating your camcorderTypes of Memory Stick you can use with your camcorder Refer to PMB Guide stored on the supplied CD-ROMAbout changing the language setting On recordingAbout this Handbook About the Carl Zeiss lensWhen the camcorder is connected to a computer Save all your recorded image dataDo not apply shock or vibration to your camcorder On the drop sensorTable of contents Troubleshooting Subject examples and solutions Flowers in close-up Selecting the media p  Dubbing to other devices pSettings category Home and Option Taking advantage of two types of menusCamera category View Images categoryUsing the Home Menu To hide the Home Menu screenUsing the Option Menu To deactivate the HelpTouch the item you want to learn more about Touch Help again in stepMake sure that you have the following Checking supplied itemsItems supplied with your camcorder Charging the battery pack To remove the battery pack To use a wall outlet wall socket for the power sourceTo check the remaining battery Battery Info For DCR-SR65/SR85Recording time Charging timePlayback time On the battery pack Turning the power on, and setting the date and time  CLOCK/ Lang CLOCK SETTo turn off the power Changing the language settingTurn the Power switch to OFF CHG Adjusting the LCD panel Slide the Lens Cover switch to openFastening the grip belt Opening the Lens Cover manuallyTo confirm the media setting Media setting screen appearsSelect the media you want to set Touch YES  Media is changedTo remove the Memory Stick PRO Duo Insert a Memory Stick PRO DuoTouch YES Inserting the Memory Stick PRO DuoRecording and playback with ease Easy Handycam operation Recording moviesRecording still images Press START/STOP or  to start recordingPlaying back recorded movies/still images Recording/PlaybackTouch the tab and the movie to be played back Start playback. MoviesTo cancel Easy Handycam operation Menu settings during Easy Handycam operationInvalid buttons during Easy Handycam operation Still imagesRecording Recording movies Recording still images To stop recording, press START/STOP againAppears beside When Been recordedZooming Starting shooting quickly Quick onWider range of view Close view TelephotoRecording in mirror mode Playback Playing movies To adjust the volume of moviesViewing still images Searching for desired scene by face Face Index Visual Index screen appears on the LCD screenTouch Film Roll Index Playback starts from the selected sceneUsing PB zoom Searching for desired images by date Date IndexRecording dates of images are displayed on the screen Touch / to select the date of the desired image, touchTo cancel, touch Playing back a series of still images Slide show A/V connecting cable with S Video optional  A/V connecting cable suppliedPlaying the image on a TV Connecting cable to the video input jack When your TV is connected to a VCRConnect the yellow plug of the A/V Connecting your camcorder to other devices Using a computerSaving images Others category Deleting imagesItem list Deleting moviesTo delete all movies at one time Deleting still imagesTo delete all still images at one time Editing Capturing a still image from a movie To continue capturingTo finish capturing  Photo CaptureDubbing movies  Movie DUBSelect the movie to be dubbed Touch YESCopying still images  Photo CopyTouch the type of copying Select the still image to be copiedDividing a movie Play and pause toggles as you pressCreating the Playlist Playing the PlaylistTo add all the movies recorded on the same day at one time  Playlist EditTouch the image from which you want to play back To erase unnecessary movies from the PlaylistTo change the order within the Playlist Camcorder, according to your setup Connecting with the A/V connecting cableDubbing to other devices Connecting with the USB cable Turn on your camcorder, and press View ImagesSet TV Type according to the display device p Insert the recording media in the recording deviceUSB cable USB Select screen appears automaticallyAfter dubbing is complete, touch END YES, then disconnect Printing recorded still images PictBridge compliant printer Touch PrintYou can select a still image on the screen For DCR-SR65/SR85 Connect the USB jackTo finish printing Touch Exec YES Still image selection screen appears again Touch on the screen in stepTouch Home  Manage Media MEDIA Info To turn off the displayUtilizing recording media Deleting all images Formatting Formatting the hard diskFormatting the Memory Stick PRO Duo Media MEDIA Format Empty screen appears Turn on your camcorderHDD Format screen appearsRepairing the image database file Touch YES When Completed. appears, touchHDD or Memory Stick Touch Home  Manage Media REPAIR IMG.DB F. Touch the desired setup item Touch SettingsTurn on your camcorder, then press Home Customizing your camcorderList of the Settings category items REC Mode How to setNightshot Light Recordable time on Memory Stick PRO Duo approxWide Select Digital ZoomSteadyshot GuideframeRemaining SET Index SET on AutoImage Size Items for recording still imagesFor DCR-SR45/SR46  VGA0.3M For DCR-SR65/SR85  1.0MFlash Mode DCR-SR65/SR85 File NO. File numberFlash Level DCR-SR65/SR85 Redeye Reduc DCR-SR65Data Code Items to customize the displayDATE/TIME Camera DataDisplay  Zoom Link6IMAGES 12IMAGESVolume BeepLCD Bright LCD BL LevelItems for when connecting other devices TV TypeDisp Output  LCD PanelClock SET Area SETDST SET/SUMMERTIME Language SETDemo Mode CalibrationShut OFF Auto shut off Drop SensorPage Change the setting, then touch Customizing your camcorder While using your camcorder, touch Option on the screenViewing items on the Option Menu Functions set in the Option Menu FocusSpot Focus Tele MacroExposure Scene SelectionWhite BAL. White balance If you press START/STOP, the setting is canceled Nightshot PLS Super NightShot plusFader White FaderEffect Digital effect SELF-TIMERPICT.EFFECT Picture effect Troubleshooting Power does not turn onMenu settings have changed automatically Buttons do not workBatteries/Power sources Power abruptly turns offYour camcorder gets warm CHG charge lamp does notMemory Stick PRO Duo LCD screenRecording Troubleshooting Recording angle looks differentRecording stops Auto focus does not functionPlaying back Editing images on your camcorder Dubbing/Connecting to other devicesFunctions that cannot be used simultaneously White BAL Self-diagnosis display/Warning indicators  Battery level warning Slow flashingHigh temperature warning Slow flashing Low temperature warning Fast flashingHDD format error Description of warning messages Media If messages appear on the screen, follow the instructions PictBridge compliant printer No further selection is possible  OtherData protected Using your camcorder abroad Power supplyOn TV color systems Additional InformationSetting to the local time World time difference Image management files  Movie files MPEG2 filesFolder name goes up 101PNV01  102PNV01  Still image files Jpeg filesMaintenance and precautions About the Memory Stick On the Memory Stick Duo adaptor  On a Memory Stick PRO DuoTo charge the battery pack To use the battery pack effectivelyAbout the InfoLITHIUM battery pack On image data compatibilityAbout storage of the battery pack About battery lifeAbout the remaining battery time indicator About handling of your camcorder On use and careMoisture condensation LCD screenOn charging the pre-installed rechargeable battery  ProceduresOn handling the casing About care and storage of the lensOn trademarks On GNU GPL/LGPL applied softwareIdentifying parts and controls  Movie/ Still mode lamps  START/STOP buttonNumbers in are reference pages Quick Reference Page For DCR-SR65/SR85 Handycam Station To change the battery of the Remote Commander  Data Code button101 Indicators displayed during recording/playback Data code during recording  Fragmentation Glossary Thumbnail Index 105106 107