JVC GC-XA1BUS, GCXA1BUS manual Trouble Shooting, Problem/Situation Remediation/Solution

Trouble Shooting

Problem/Situation	Remediation/Solution
Cannot turn on the camera/ The	Battery pack is weak or depleted. Recharge the battery pack.
power turns off suddenly.
Camera cannot be turned on	Please make sure that you use the JVC original power adapter and
after plugging power adapter.	connect it to the power outlet correctly.
Wi-Fi icon does not appear after	Battery is low. Recharge the battery pack.
activating Wi-Fi.
The camera is frozen.	Please remove the battery/unplug the adapter. Then, insert the
	battery/plug the adapter and turn on the camera again.
When the camera is connected	“DV” indicates the internal memory of the camera.
to the PC via USB cable, many	“Removable Disk” indicates the external memory (memory card
Autoplay windows may pop out.	installed in the camera).
They indicate the disks of the	“WiVideo” indicates the bundled program. Please double-click it to
camera.
	start installation automatically.
	want to connect.
	The camera is not in the wireless network service area or weak
	network signal. Please make sure the Access Point is able to access
The LCD shows “Connection	the Internet.
Failed”.	The camera does not support the type of encryption used on the
	AP device.
	The social websites update their websites without notice. Please visit
	the website to update your account setting or upgrade your camera
	The camera disables any Wi-Fi connection three minutes after
	shooting starts. Use the menu to re-enable it.
Wi-Fi connections break off.	Reconnect in a clear radio environment. Remember that the
	communication speed drops, interfering with connection, if the
	receiver is too far away, there is something in between blocking
	communications, or there is a microwave or wireless equipment in
	use nearby.
Connecting a USB cable stops
photography. Photography is	Only time lapse and endless recording are available with a USB cable
not possible with a USB cable	connected. (Endless recording is limited to 720p 30 fps.)
connected.

There is no HDMI output.

HDMI output is disabled during photography.

The thermometer icon appears.

Turn off the camera and allow it time to cool down.

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