Q&A Troubleshooting
TV, computer, printer
No image appears on TV. Image blurred or not colored.
●Not connected correctly (→92).
●The television has not been switched to auxiliary input.
●Check the [Video Out] setting (NTSC/PAL) on the camera.
TV screen display different to LCD monitor.
●Aspect ratio may be incorrect or edges may be cut off with certain televisions.
Cannot play motion pictures on TV.
●Card is inserted into TV.
→ Connect with AV cable (supplied) and play on camera (→92).
Picture is not displayed on full TV screen.
●Check [TV Aspect] settings (→48).
Cannot communicate with the computer.
●Not connected correctly (→97).
●Check whether computer has recognized camera.
●Select [PC] when connecting the camera to your computer (→97).
●Turn the camera off and then on again.
Computer does not recognize card (only reads built-in memory).
●Disconnect USB connection cable (supplied) and reconnect with card in place.
Computer does not recognize card. (When using an SDXC Memory Cards)
→Check whether your computer is compatible with SDXC Memory Cards. http://panasonic.net/avc/sdcard/information/sdxc.html
→A message prompting you to format the card may appear when you connect it. Do not format the card.
→If the [Access] indicator on the LCD monitor does not go off, turn off the camera’s power before disconnecting the USB connection cable.
Cannot print when connecting to printer.
●Printer not compatible with PictBridge.
●Select [PictBridge(PTP)] when connecting the camera to your printer (→99).
Cannot print the date.
●Make date printing settings before printing.
→With the “PHOTOfunSTUDIO” software on the
●Use [Date Stamp] function when taking a picture (→83).
The edges of pictures are cut off when printing.
●Release any trimming or edgeless printing settings on printer before printing. (Consult printer operating manual.)
●The pictures were recorded in aspect ratio.
→ If printing in shop, check if 16:9 sizes can be printed.
Cannot print panorama pictures properly.
●The aspect ratio of panorama pictures is different from that of regular still pictures, and some panorama pictures may not be printed correctly.
→Use a printer with support for panorama pictures. (Refer to the instruction manual for the printer.)
→We recommend adjusting the size of a picture in accordance with print paper using the “PHOTOfunSTUDIO” software on the
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