Troubleshooting 
If you have trouble operating your camera, refer to the following table. If the guidelines do not enable you to solve the problem, contact an authorized
ProblemSolution
technician.
Problem | Solution |
Nothing appears on | • Please check the power connection. |
the screen. | • Please check the video signal line connection. |
|
The MOTION DETECTION function is not working.
•Please check if 'MOTION DETECTION' mode is turned on.
•Please check if the MD LEVEL is too low.
•Please check the setting of the MD AREA.
| • Please check the Brightness of Auto Iris lens. |
|
|
The video image is | • Please check if the lens is clean. Please clean the |
not clear. | lens with a clean cloth or brush. |
| • Please adjust the contrast feature of the monitor. |
| • Please make sure that the screen is not exposed |
| directly to a bright light. Please move the camera if |
| necessary. |
The screen is dark. • Please adjust the contrast feature of the monitor.
•If you have an intermediate device, set the 75Ω/
There is a problem with • Please check if an appropriate power source to the
the camera operation. camera complies with the manufacturer's standard
The camera surface is requirement, or if the voltage keeps changing. too hot and black
stripes appear on the screen.
Colors are not quite | • Please check the 'WHITE BAL' setting. (Please refer |
right. | to page 20) |
|
|
The screen is flickering. | • Please check if the camera is facing directly into |
| sunlight or fluorescent light. |
|
|
L/L mode isn't able to | • When using DC 12V input power, ‘Sync’ mode is |
be selected. | fixed to ‘INT’. |
|
|
COLOR (DAY & NIGHT) | • Please check if the AGC menu is set to the OFF |
mode is not working. | position. |
|
|
• Please check if the AGC menu is set to the OFF | |
not working. | position. |
| • Please check if the SHUTTER menu is set to |
| MANUAL mode. |
| • Please check the limit of |
COLOR DOME CAMERA 32 User’s Manual | COLOR DOME CAMERA 33 User’s Manual |