36 en Troubleshooting | DinionHD 1080p IP Camera |
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9.2Resolving problems
The following table is intended to help identify the causes of malfunctions and correct them where possible.
Malfunction | Possible causes | Solution |
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No image | Defective camera. | Connect a local monitor |
transmission to |
| to the camera and check |
remote location. |
| the camera function. |
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| Faulty cable connections. | Check all cables, plugs, |
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| contacts and |
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| connections. |
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| Incorrect encoder stream | Select the H.264 MP SD |
| property set for | option on the Encoder |
| connection to hardware | Streams configuration |
| decoder. | page. |
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No connection | The unit's configuration. | Check all configuration |
established, no |
| parameters. |
image transmission. |
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Faulty installation. | Check all cables, plugs, | |
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| contacts and |
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| connections. |
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| Wrong IP address. | Check the IP addresses |
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| (terminal program). |
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| Faulty data transmission | Check the data |
| within the LAN. | transmission with ping. |
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| The maximum number of | Wait until there is a free |
| connections has been | connection and call the |
| reached. | transmitter again. |
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Installation Manual | Bosch Security Systems |