Axis Communications M3204 Support Overview, System Overview, Logs & Reports, Scripting

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AXIS M3204 Network Camera

System Options

Support

Support Overview

The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance.

See also Troubleshooting on page 47.

System Overview

To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items. Many of the captions are links to the proper Setup page.

Logs & Reports

The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query.

System Log - Provides information about system events.

Access Log - Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to the product (see below).

Server Report - Provides information about the product status in a pop-up window. The Access Log is automatically included in the Server Report.

You can view or download the server report. Downloading the server report creates a .zip file that contains a complete server report text file in UTF–8 format. Select the Include snapshot with default image settings option to include a snapshot of the product’s Live View. The server report .zip file should always be included when contacting support.

Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or when contacting Axis Support.

Connection List - Lists all clients that are currently accessing media streams.

Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.

The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Configuration . The Access Log can be configured to list all connections to the product (select Critical, Warnings & Info).

Advanced

Scripting

Scripting allows experienced users to customize and use their own scripts.

NOTICE

Improper use may cause unexpected behavior and loss of contact with the Axis product.

Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts.

To open the Script Editor, go to System Options > Advanced > Scripting. If a script causes problems, reset the product to its factory default settings, see page 46.

For more information, see www.axis.com/developer

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Contents Axis M3204 Network Camera Legal Considerations About this DocumentLiability Intellectual Property RightsLearn More SupportAxis M3204 Network Camera Table of ContentsNetwork Connector Connectors and ButtonsFor technical specifications, see RJ45 Ethernet connector with Power over Ethernet PoELED Indicators Control ButtonColor Indication Access from a Browser Accessing the ProductAccess from the Internet Set the Root PasswordSet Power Line Frequency Live ViewClick Create self-signed certificate Controls on the Live View Go to Setup EventsAxis Media Control viewer toolbar Manual TriggerPTZ Controls How to Stream H.264 Media StreamsAxis Media Control AMC QuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video StreamAxis M3204 Network Camera Basic Setup Setting Up the ProductVideo Stream VideoPixel Counter ImageClick Save to apply the new settings Camera SettingsStream Profiles 264To configure the view area Exposure SettingsView Area Image AppearanceOverlay Image OverlayGo to Video Video Stream and select the Image tab Go to Video Overlay ImageUsing Overlay Text in an Action Rule Privacy MaskGo to Events Action Rules Axis M3204 Network Camera Default Viewer for Browsers Live View ConfigViewer Settings Browser Viewer DescriptionUser Defined Links Go to PTZ Preset Positions Preset PositionsPTZ Pan Tilt Zoom Guard TourControls AdvancedCamera Tampering DetectorsMotion Detection Go to Detectors Camera TamperingMotion Detection Parameters Set Up Motion Detection WindowsGo to Detectors Motion Detection Parameter Object Size History Sensitivity DescriptionMedium level 50% Default valuesLow level 0% Recommended valuesGo to Setup Applications Install ApplicationApplications Application LicensesAxis M3204 Network Camera Events Setting Up an Action Rule RecipientsGo to Events Action Rules and click Add Setting Up an Email Recipient Recipient Use with actionGo to Events Recipients and click Add Recurrences SchedulesTo create a new schedule Go to Events Schedules and click AddRecording List RecordingsContinuous Recording Go to Recordings ListLanguages Security System OptionsUsers IP Address FilterIeee CertificatesGo to System Options Security Ieee Go to Setup System Options Security Certificates Basic TCP/IP SettingsDate & Time NetworkIPv6 Address Configuration IPv4 Address ConfigurationAssign IP Address Using ARP/Ping ARP/PingAxis Internet Dynamic DNS Service Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service requires IPv4 DNS ConfigurationHost Name Configuration NTP ConfigurationLink-Local IPv4 Address NAT traversal port mapping for IPv4Smtp email QoS Quality of ServiceUPnPTM UPnPTM can be disabled under System Options Network UPnPTMRTP/H.264 BonjourStorage MaintenanceNetwork Share To add a network shareSupport Overview SupportSystem Overview Logs & ReportsReset to Factory Default Settings Plain ConfigFile Upload Emergency Recovery Procedure TroubleshootingChecking the Firmware Upgrading the FirmwareProblems setting the IP address Symptoms, Possible Causes and Remedial ActionsProduct cannot be accessed from a browser Product is accessible locally but not externallyStatus and Network indicator LEDs are flashing red rapidly Problems with streaming H.264Video and image problems, general Video Camera SettingsStorage disruption Storage and disk management problemsRe-mount the storage device Reformat the SD card and then click MountTechnical Specifications Maintenance Installation aids Function/group Specifications System ApplicationMemory Power ConnectorsPerformance Considerations Function/group Specifications VideoM2.11
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M3204 specifications

Axis Communications is renowned for its innovative approach to network video technology, and its M3200 series is a testament to this legacy, comprising models such as the M3204-V, M3203-V, M3203, and M3204. These cameras are designed to meet the diverse needs of surveillance applications while maintaining high standards of video quality and performance.

One of the standout features of the M3200 series is its compact and discreet design. The cameras are ideal for indoor use in environments where aesthetics are vital, such as retail stores, hotels, and offices. Their unobtrusive form factor allows them to blend seamlessly into various settings while providing comprehensive monitoring capabilities.

The M3204-V and M3204 models support two-way audio, allowing users to not only monitor but also communicate through the camera. This feature is particularly useful for interactive communication in scenarios like customer service or security personnel directions. Additionally, it supports an audio input for connecting external microphones, which enhances situational awareness.

All models in the series are equipped with Axis’ Lightfinder technology, enabling them to capture high-quality video in low-light conditions. This technology ensures that users receive clear and detailed images even in challenging lighting environments. Furthermore, the M3200 series offers Wide Dynamic Range (WDR) functionality, which helps to enhance the visibility of both dark and bright areas in a scene simultaneously.

With support for1080p resolution at up to 30 frames per second, the M3200 series delivers crisp and detailed video, making identification easier. The cameras also feature H.264 compression technology, which helps optimize bandwidth and storage requirements without sacrificing quality.

For added versatility, the M3200 series includes a wide variety of mounting options, making it easy to install the cameras in various settings. They also come equipped with an IP51 rating for dust and drip protection, ensuring reliable operation even in less-than-ideal conditions.

Moreover, the integration of Axis' Zipstream technology efficiently compresses video, thereby decreasing storage and bandwidth usage while retaining critical forensic details. This is particularly beneficial for long-term archiving of footage without quality loss.

In conclusion, Axis Communications M3200 series models such as the M3204-V, M3203-V, M3203, and M3204 offer advanced features tailored for effective surveillance. The combination of compact design, enhanced low-light capabilities, flexible installation options, and superior image quality positions the M3200 series as a top choice for those seeking reliable and efficient security solutions.
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