Axis Communications 233D user manual Troubleshooting, Checking the Firmware Updating the Firmware

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60AXIS 233D - Troubleshooting

Troubleshooting

Checking the Firmware

One of your first actions when troubleshooting a problem should be to check the firmware version. The latest version may contain a correction that fixes your particular problem. See the support section at http://www.axis.com/techsup for information on the latest available firmware. The current software version in your AXIS 233D is available from the product web pages under Setup > Basic Configuration.

Updating the Firmware

The firmware is software that determines the functionality of the AXIS 233D. When you upgrade to the latest available firmware from the Axis web site, your Axis product receives the latest available functionality. Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware.

New firmware can be uploaded to the AXIS 233D over the network.

Note: Preconfigured and customized settings are retained for use when the new firmware is running (providing that the features are available in the new firmware) although this is not guaranteed by Axis Communica- tions.

1.Save the firmware file to your computer. The latest version of the AXIS 233D firmware is available free of charge from the Axis web site at http://www.axis.com/techsup or from your local distributor.

2.Go to Setup > System Options > Maintenance in the AXIS 233D web pages.

3.In the Upgrade Server section, click Browse to locate the desired firmware file on your computer. Click Upgrade.

Note: After starting the process, you should always wait at least 20 minutes before restarting the AXIS 233D, even if you suspect the procedure has failed.

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Contents Axis 233D About This Document Page Table of contents Axis 233D Key Features Product OverviewAxis 233D Status LED Indicator Color DescriptionUsing the Network Dome Camera Accessing the Axis 233DAxis 233D Using the Network Dome Camera Click-in-image movement Area ZoomPan/Tilt/Zoom Controls Pan/Tilt/Zoom Control QueueAxis 295 Video Surveillance Joystick Video Streams Stream TypesMotion Jpeg How to stream MPEG-4 MPEG-4 protocols and communication methodsOther methods of accessing the video stream Axis Media ControlRTP/RTSP/HTTP or RTP/RTSP/HTTPS Other MPEG-4 clients Configuring the Network Dome Camera Accessing the Setup ToolsOverview of the Setup Tools Video & Image Settings Image SettingsOverlay Settings Go to Setup Video & Image Overlay ImageOverlay Image Date/Time Formats in the online helpPrivacy Mask Image in pixels must be exactlyDivisible by OS/2 4-bit BMP 16 colors Video imageAdvanced Camera Settings Image Settings Autofocus enabled default setting MPEG-4 SettingsLow Light Behavior Mjpeg settings Basic Audio Settings Enable AudioAudio mode AudioAudio Input Audio OutputAdvanced Audio Live View Config Live View LayoutDefault Video Format Upload Own web FilesOwn Home Default Viewer Viewer SettingsAction Buttons User Defined Links Check Show Custom LinkOutput Buttons Sequence Mode Html ExamplesExternal Video Working with External Video SourcesDome Configuration Preset PositionsAuto Tracking Configuration Exclude AreasMax Limits Guard Tour Osdi ZonesAdvanced Control QueuePTZ Control Queue on the Live View Event Config Event ServersHow to set up a triggered event Event TypesTriggered Event Click Add triggered on the Event TypesPre-trigger and Post-trigger buffers How to set up a scheduled event Motion DetectionScheduled Event Click Add scheduled on the Event TypesConfiguring Motion Detection Object SizeAxis 233D Event Config Examples Port StatusSystem Options SecurityUsers IP Address FilterHttps IeeeAuthentication process RadiusDate & Time Network Basic TCP/IP Settings Network SettingsIP Address Configuration Network Advanced TCP/IP Settings DNS ConfigurationNTP Configuration Host Name ConfigurationLink-Local IPv4 Address NAT traversal port mapping for IPv4FTP Network TrafficQoS Quality of Service Smtp emailPorts & devices UPnPBonjour Maintenance SupportSupport Overview System Overview Logs & ReportsInformation About Resetting to Factory Default Settings Terminal Connectors Power connections Terminal connector blocks Pin Function Description Power/AudioSchematic Diagram Axis 233D I/O connectors and power Troubleshooting Checking the Firmware Updating the FirmwareEmergency Recovery Procedure LED Indicator flash routine SequenceSupport Symptoms, Possible Causes and Remedial Actions Video Image Problems Snapshot imagesOnly I frames Unexpected PTZ behaviorTechnical Specifications LensShutter time Accessories included Software not includedGeneral performance considerations Optimizing your systemFrame rates BandwidthAxis 233D Technical Specifications Active Speaker a speaker with a built-in power amplifier GlossaryCompression See Image Compression De-interlacing See InterlacingHow to display the pages words and images for the user Fixed iris See AutoirisVOP- See VOP Megapixel See PixelAxis 233D Glossary SSL/TSL An I-VOP is a complete image frame Index DscpPulse 10 Push to talk QoS Quality of Service 50 QuickTime UPnP 48
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233D specifications

Axis Communications, a pioneer in the field of network video solutions, has continually pushed the envelope in surveillance technology with its innovative products. Among its esteemed offerings, the Axis 233D stands out as a formidable tool for both security professionals and organizations seeking comprehensive monitoring solutions.

The Axis 233D is a high-performance PTZ (Pan-Tilt-Zoom) network camera designed for demanding surveillance environments. One of its main features is the ability to provide high-resolution video streaming at 30 frames per second, ensuring that users can capture clear and detailed images, even in dynamic situations. This camera supports a resolution of up to 2 megapixels, which enhances its ability to deliver crisp visuals, crucial for identifying individuals and objects in the monitored areas.

Equipped with advanced pan, tilt, and zoom capabilities, the Axis 233D can cover expansive areas with ease. The camera offers a 360-degree endless rotation for pan movements and a wide field of view, making it ideal for large spaces like parking lots, shopping centers, and public transport stations. The powerful zoom lens allows operators to focus on specific subjects from a distance, which is essential in security monitoring.

The Axis 233D also employs robust technologies to ensure excellent performance in various lighting conditions. With integrated WDR (Wide Dynamic Range), this camera can balance scenes with significant contrasts in lighting, ensuring that both bright and dark areas are clearly visible. Additionally, features like digital noise reduction contribute to clearer images in low-light situations, making it versatile for day and night operation.

Another characteristic that sets the Axis 233D apart is its network functionality. This camera supports Power over Ethernet (PoE), simplifying installation as it requires only a single Ethernet cable for both power and data transfer. It also leverages Axis' advanced video compression technologies, including H.264, which optimizes bandwidth usage while maintaining high image quality.

Furthermore, the Axis 233D is embedded with intelligent video analytics, enabling proactive monitoring. Functions such as motion detection and object tracking help users respond quickly to potential security threats. This capability is critical in real-time environments where each moment counts.

In summary, the Axis Communications 233D is a high-end surveillance solution that marries advanced technology with user-friendly features. With its PTZ functionalities, exceptional image quality, robust performance in varying light conditions, and intelligent analytics, it serves as an indispensable asset for security professionals looking to enhance their surveillance systems effectively. As security needs continue to evolve, the Axis 233D remains at the forefront of addressing those challenges.