Troubleshooting
If there are problems in operation, please refer to the items below. If the problem persists, please contact the agent you purchased this product from.
Problem |
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| Solution |
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Nothing appears on the | | Please check the power connection. | ||||
screen. | | Please check the video signal line | ||||
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| connection. |
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| |
| Open |
| window | to | check | |
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| whether 30X PTZ Network Camera | ||||
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| ※ In case of ping 192.168.1.100, | ||||
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| replace it with IP address set up at | ||||
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| server |
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The video image is not | | Please | check if | the lens | is | clean. |
clear. |
| Please clean the lens with a clean | ||||
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| cloth or brush. |
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Please adjust the contrast feature of the monitor.
Please make sure that the screen is not exposed directly to a bright light. Please move the camera if necessary.
The screen is dark. | | Please adjust the contrast feature of | ||
| ||||
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| the monitor. |
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| If you have an intermediate device, set | |||
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| the | ||
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| terminals. |
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There is a problem with | | Please check if an appropriate power | ||
the camera operation. |
| source | to the camera | complies with |
The camera surface is |
| |||
| the | manufacturer's | standard | |
too hot and black |
| |||
| requirement, or if the voltage keeps | |||
stripes appear on the |
| |||
screen. |
| changing. |
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