Solving problems
Problem | Cause | Action | |
No alarm, no mechanical | No power at receptacle. | Reset facility circuit breaker. | |
counter, no red power indicator |
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Power cord disconnected at receptacle. | Plug power cord into receptacle. | ||
on the electronics enclosure. |
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| System fuse open. | Replace fuse in power entry connector. See | |
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| fuse replacement procedure. | |
| Power turned off at electronics enclosure. | Turn key switch to On. | |
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| System failure. | Place a service call. | |
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No alarm, no mechanical | Processor requires reset. | Turn the key switch off, wait 5 seconds, | |
counter, power indicator on. |
| then turn the switch on. | |
| System failure. | Place a service call. | |
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| |
No alarm, patron counter | Strips in book desensitized or missing. | Resensitize books, or install a | |
works. |
| security strip in the book. | |
| Metal objects too close to lattice. | Move all metal to minimum distance of 18 | |
|
| inches from the lattices. | |
| System failure. | Place a service call. | |
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| |
Unwanted alarms. | Protected material from another library or a | Identify material that caused the alarm. | |
| retail store. |
| |
| Failure to desensitize strips properly. | Check desensitizing process and training. | |
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| |
| Miscellaneous metallic objects. | Infrequent unwanted alarms are possible | |
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| from some metal objects . | |
| System failure. | Place a service call. | |
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Reduced coverage, no alarm, | Metal objects too close to lattice. | Move all metal to minimum distance of 18 | |
patron counter works. |
| inches from the lattices. | |
| Electrical interference. | Remove possible sources of electrical | |
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| interference such as computers, copiers, | |
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| TVs, electronic devices, or energy | |
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| management systems. | |
| Incomplete | Test the system by walking completely | |
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| through the corridor. | |
| Books not properly resensitized. | Resensitize book, check sensitizing method | |
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| and staff training. | |
| System failure. | Place a service call. | |
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Alarm indicator illuminated or | Metal objects too close to a lattice. | Move all metal objects to a minimum of 3 | |
intermittent with no traffic in |
| feet from the lattice. | |
corridor. |
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Marked book or strips too close to lattice. | Move the marked books to a minimum of 3 | ||
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| feet from the lattice. | |
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| Electrical interference. | Eliminate source of interference. | |
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| System failure. | Place a service call. | |
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