Ceiva LF3000 manual Receiver Displays AN Error Message, Need More ASSISTANCE?

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ReceiverTM, as well as into a working power outlet.You’ll want to make sure the outlet you have selected is not a switched outlet (controlled by a light switch). Press the black button on the back of the Receiver a few times to ensure that the CEIVATM Receiver is not in the lights out mode.

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THE RECEIVER DISPLAYS AN ERROR MESSAGE .

If the CEIVA Digital Photo ReceiverTM is having difficulties performing its dial-in connections to the CEIVA NetworkTM, it will display a variety of error messages. Here are a few things you’ll

want to check:

Make sure the phone number in your Settings (located on your CEIVATM Home Page) is the actual location from where the CEIVA Digital Photo ReceiverTM is dialing.

Make sure there is a variety of dial-in numbers (3 different local dial-in numbers are preferred) in your Settings section. (NOTE: Toll-Free accounts will only have one number).

Verify that all connections to the CEIVA Digital Photo ReceiverTM and wall outlets (both power supply and phone line) are securely plugged in.

Make sure there isn’t anything unnecessary in the Dialing Prefix (located in your Receiver Settings) of your Receiver’s account (e.g. A 1, 9, 7 etc.).

For example: If the Dialing Prefix in your Receiver’s account had a 9 in it, your CEIVA Digital Photo ReceiverTM would try to dial 9, 515-000-0000. If your phone system doesn’t need a 9 to access a dial tone, this would of course be too many numbers, and be the cause of a failed connection attempt.

NEED MORE ASSISTANCE?

If you have a computer, take a few minutes to access Customer Care or go directly to the Help section at help.ceiva.com.The Customer Care section was designed with your time in mind, providing fast and easy to understand answers to all your questions. It’s a wonderful and

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Contents
Page Table of Contents Sharing Made Simple and Easy T R O D U C T I O NProduct Diagrams List of Components M P O N E N T SHERE’S HOW IT Works Quick Start InstructionsI C K S T a R T BOXMissing SOMETHING? Something DAMAGED? Set Up Is EasyT T I N G U P Getting to Know Your ReceiverU G I N P H O N E a N D P O W E R C O R D S NEW Picture Light Indicator D H O L D I N T H E W H I T ESharing Made Easy Invite Friends & Family to SendYou Photos If YOU have Access to a ComputerIf YOU do not have Access to a Computer A R I N G P H O T O ST T O N S Advanced Features of the Ceiva Digital Photo ReceiverTMWhat Do The Buttons Do? White ButtonV a N C E D F E a T U R E S Action BARPrevious Info BAROn Screen Icons C K X TI N T L E T E YES / no ButtonsRemove the Frame AccessoriesC E S S O R I E S Attach the NEW Frame Once YOU’RE a MEMBER, Sending Photos is Easy Sending PhotosN D I N G P H O T O S Ceiva Sender TMPostcards and Personal Greetings Ceiva Camera Phone FeatureBe Creative GET NEWS, WEATHER, Sports GET Prints and Cool StuffUSE OUR Online Galleries What do I Need to USE MY RECEIVER? Frequently Asked QuestionsHOW do I GET MY Photos Onto MY RECEIVER? WHO can Send Photos to MY RECEIVER?What if MY Receiver DIDN’T Update Last NIGHT? HOW do I Order Prints Directly from MY RECEIVER? About Your Ceiva Digital Photo ReceiverTM and Dialing HOW do I ADD a Dialing Prefix to MY Ceiva RECEIVER?What Happens if I MOVE? Troubleshooting Your Ceiva Digital Photo ReceiverTMTroubleshooting Receiver DOESN’T Seem to Dial in to Retrieve PIC TuresHOW do I Stop the Pictures from SCROLLING? WHY DON’T the Pictures SCROLL?Receiver Turns OFF After a FEW Minutes of Operating RECEIVER’S Screen is DarkReceiver Displays AN Error Message Need More ASSISTANCE?Looking for Gift IDEAS? Product InformationO D U C T W a R R a N T Y Buyer’s Obligations for Warranty Coverage Disclaimer of Warranties Limitation of Disclaimer O D U C T I N F O R M a T I O N Customer InformationL a r o u n d t h e w o r l d
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