COBY electronic Firmware Upgrades and Troubleshooting for DP862 | COBY Electronics

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FIRMWARE UPGRADES

From time to time, COBY may release firmware updates to improve the perfor- mance of the DP frame or to add additional features. Please check the COBY web - site periodically at www.cobyusa.com to see if new firmware has been released for your photo frame.

TROUBLESHOOTING

If you have a problem with this device, please read the troubleshooting guide below and check our website at www.cobyusa.com for Frequently Asked Questions (FAQs) and firmware updates. If these resources do not resolve the problem, please contact Technical Support.

ADDRESS

COBY Electronics Technical Support

150 Knowlton Way

Savannah, GA 31407

EMAIL

techsupport@cobyusa.com

WEB

www.cobyusa.com

PHONE

800-727-3592: Weekdays 8:30AM–9:00PM EST Saturdays 9:00AM–5:30PM EST 718-416-3197: Weekdays 8:00AM–5:30PM EST

The player does not turn on.

Make sure the unit has been powered on manually (i.e., the Power Switch has been physically set to the ON position).

Ensure that the power cord has been properly connected to the power outlet.

The sound quality of the music is poor.

Try playing the file on your computer. If the sound quality is still poor, try down- loading the file again or re-encoding the file yourself.

Ensure that the bit rate of the file is not too low. The higher the bit rate of the file, the better it will sound. The minimum recommended bitrate is 8-320 kbps for MP3s and 5-384 kbps for WMAs,64-320 for OGGs, 32--384 for ADPCM-WAVs and 128--1536 for PCM-WAVs

I cannot select a memory card.

Ensure that a memory card has been installed.

Ensure that the memory card is properly installed.

Ensure that the memory card is not defective.

Do not use SDHC memory cards. They are not supported by this DP frame.

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Contents DP860 DP862 FCC Statement Page Page Slideshow Mode DP860/DP862 Location of Controls Remote ControlInstalling a Memory Card Using the Remote ControlPowering your Digital Picture Frame Getting StartedTurning Your Photo Frame On/Off Connecting to a ComputerMenu Interface Navigation Press Enter to confirm the highlighted selectionSlideshow Slideshow ModePhoto Mode Photo Mode Movie Mode Music List Movie Mode Music ModeVideo Controls Music Playback Screen CalendarMusic Controls Date & Clock ScreenSystem Setup Setup MenuFile Manager File ListVideo Setup Photo SetupMusic Setup Calendar SetupConnection Kickstand Headphones Using the KickstandFirmware Upgrades Player will not play my music file Specifications

DP862, DP860 specifications

The COBY Electronic DP860 and DP862 are notable additions to the realm of portable digital players, showcasing a blend of advanced technology and user-friendly features. Designed with music enthusiasts in mind, these devices prioritize sound quality and functionality while ensuring portability.

One of the standout features of both models is their ability to support a wide range of audio formats. The DP860 and DP862 cater to various listening preferences, accommodating formats such as MP3, WMA, and even WAV files. This diverse format support ensures that users can enjoy their favorite tracks without compatibility issues, making these devices versatile choices for music lovers.

The DP860 and DP862 are equipped with high-quality sound processing technology. This ensures that audio playback is crisp and clear, providing an immersive listening experience. The built-in equalizer options allow users to customize their sound preferences, fine-tuning frequencies to match their individual tastes. With several preset EQ settings available, users can easily switch between different styles, from classical to rock, enhancing their overall enjoyment.

Another prominent characteristic of the DP860 and DP862 is their portability. Weighing in at a lightweight design, these devices are easy to carry, fitting comfortably into pockets or bags. This makes them ideal for on-the-go listening, whether commuting, exercising, or simply relaxing at home. Furthermore, the robust battery life means that users can enjoy hours of continuous playback without frequently recharging, making them perfect for long trips or extended use.

The interface of both models is designed for simplicity and ease of use. With intuitive navigation and a clear display, users can quickly browse through their music libraries, find specific tracks, or create playlists. The inclusion of a USB port allows for easy file transfers from computers, ensuring that music management is hassle-free.

In conclusion, the COBY Electronic DP860 and DP862 stand out due to their impressive audio performance, wide format support, and user-friendly design. These portable digital players cater to the needs of modern listeners, combining technology with convenience and reliability, making them excellent choices for anyone seeking a robust yet straightforward music player.