Philips BDL5560EL user manual Troubleshooting

Page 41

BDL5560EL

9.2.

Troubleshooting

 

 

 

 

 

 

 

Symptom

Possible Cause

Remedy

 

 

 

 

 

No picture is displayed

1.

The power cord is disconnected.

1.

Plug in the power cord.

 

 

2.

The main power switch on the back of the

2.

Make sure the power switch is switched on.

 

 

 

display is not switched on.

3.

Connect a signal connection to the display.

 

 

3.

The selected input has no connection.

 

 

 

 

4.

The display is in standby mode.

 

 

 

 

 

Interference displayed on the display or audible

Caused by surrounding electrical appliances or

Move the display to another location to see is the

noise is heard

fluorescent lights.

interference is reduced.

 

 

 

Color is abnormal

The signal cable is not connected properly.

Make sure that the signal cable is attached firmly

 

 

 

 

to the back of the display.

 

 

 

 

 

Picture is distorted with abnormal patterns

1.

The signal cable is not connected properly.

1.

Make sure that the signal cable is attached

 

 

2.

The input signal is beyond the capabilities of

 

firmly.

 

 

 

the display.

2.

Check the video signal source to see if it

 

 

 

 

 

is beyond the range of the display. Please

 

 

 

 

 

verify its specifications with this display’s

 

 

 

 

 

specification section.

 

 

 

 

Display image doesn’t fill up the full size of the

1.

The zoom mode is not set correctly.

Use the Zoom mode or Custom zoom function

screen

 

2.

Scan Mode may be set incorrectly to

in the Screen menu to fine tune display geometry

 

 

 

underscan.

and time frequency parameter.

 

 

3.

If the image exceeds the screen size, Scan

 

 

 

 

 

Mode may need to be set to Underscan.

 

 

 

 

 

Can hear sound, but no picture

Improperly connected source signal cable.

Make sure that both video inputs and sound

 

 

 

 

inputs are correctly connected.

 

 

 

 

 

Can see picture but no sound is heard

1.

Improperly connected source signal cable.

1.

Make sure that both video inputs and sound

 

 

2.

Volume is turned all the way down.

 

inputs are correctly connected.

 

 

3.

{Mute} is turned on.

2.

Press [ ] or [ ] button to hear sound.

 

 

4.

No external speaker connected.

3.

Switch MUTE off by using the [ ] button.

 

 

 

 

4.

Connect external speakers and adjust the

 

 

 

 

 

volume to a suitable level.

 

 

 

Some picture elements do not light up

Some pixels of the display may not turn on.

This display is manufactured using an extremely

 

 

 

 

high level of precision technology: however,

 

 

 

 

sometimes some pixels of the display may not

 

 

 

 

display.This is not a malfunction.

 

 

 

After-Images can still be seen on the display

A still picture is displayed for an over extended

Do not allow a still image to be displayed for

after the display is powered off. (Examples

period of time

an extended period of time as this can cause a

of still pictures include logos, video games,

 

 

permanent after-image to remain on the display.

computer images, and images displayed in 4:3

 

 

 

 

normal mode)

 

 

 

 

 

 

 

 

 

 

32

Image 41
Contents BDL5560EL Safety precautions and maintenance Safety InstructionsMaintenance ServiceFederal Communications Commission FCC Notice U.S. Only CE Declaration of ConformityPolish Center for Testing and Certification Notice Information for U.K. only How to connect a plugElectric, Magnetic and Electromagnetic Fields EMF China RoHS 中国电子信息产品污染控制标识要求 中国RoHS法规标示要求 产品中有毒有害物质或元素 的名称及含量End-of-Life Disposal North Europe Nordic Countries InformationWaste Electrical and Electronic Equipment-WEEE For customers in Canada and U.S.AWaste Declaration for India Restriction on Hazardous Substances statement IndiaTable Of Contents Package Contents Unpacking and InstallationInstallation Notes UnpackingTo remove table stands Installing and Removing Table Stands optionalTo install table stands Ventilation Requirements for enclosure locating Mounting on a WallVesa Grid How to remove the logo How to use the logo guider for portrait positionMounting in Portrait Position Remove the guiderOperating Instructions of Edge Alignment Kit Installing Edge Alignment KitControl Panel Parts and FunctionsInput/Output Terminals General functions Remote ControlOperating range of the remote control Inserting the batteries in the remote controlHandling the remote control Connecting External Equipment DVD/VCR/VCD Connecting External EquipmentUsing Component video input Using Video Source inputUsing Hdmi video input Connecting a PCUsing VGA input Using DVI inputUsing Hdmi input Connecting Audio EquipmentUsing DisplayPort input Connecting external speakersConnecting an external audio device Connecting Multiple Displays in a Daisy-chain ConfigurationDisplay control connection Digital video connectionAnalog video connection IR connectionIR Pass-through Connection Wire-connecting to NetworkTo setup the network Operation Play files from display How to use DLNA-DMR from PCPlay options Play multimedia files from USB devicePlaying music files Play filesPlaying photo files How to use Opera browser HTML5Playing movie files BDL5560EL Settings Change your settingsQuick picture and sound PictureTiling SoundGeneral settings Set Off time Set On timeThere are 7 schedule can be set. Go to Status and choose On Go to Repeat modes and chooseSwitch on state Smart powerSleep timer Auto adjustNetwork Settings USB Multimedia Formats USB device compatibilityUSB Video Subtitle Formats for language subtitles, etc VGA Resolution Input ModeSdtv Resolution Hdtv ResolutionPixel Defect Policy Dot definition = What is a defective Dot?Pixels and Sub-Pixels Types of Pixel Defects + Dot DefinitionProximity of Pixel Defects Dark Dot DefectsPixel Defect Tolerances MuraCleaning Cleaning and TroubleshootingFront Panel Cleaning Instructions Cabinet Cleaning InstructionsTroubleshooting Specifications Technical SpecificationsDisplay In/Out TerminalsInternal Speaker GeneralEnvironmental Condition