Philips 24IEI user manual SmartControl

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SmartControl

Q1. I change the monitor on a PC to a different one and the SmartControl becomes un-usable, what do I do?

A. Restart your PC and see if SmartControl can work. Otherwise, you will need to remove and re-install SmartControl to ensure proper driver is installed.

Q2. The SmartControl functions well at the beginning, but it is not workable, what can I do?

A. If the following actions were executed, the monitor driver may need to be re-installed.

Change video graphic adapter to another one

Update video driver

Activities on OS, such as service pack or patch

Run Windows Update and updated monitor and/or video driver

Windows was booted with the monitor power off or disconnected.

To find out, please right click My Computer and click on Properties->Hardware-> Device Manager.

If you see "Plug and Play Monitor" shows under Monitor, then you need to re-install. Simply remove SmartControl and re-install it.

Q3. After installing SmartControl, when clicking on SmartControl tab, nothing shows up after a while or a failure message shows, what happened?

A. It might be your graphic adaptor is not compatible with the SmartControl. If your graphic adaptor is one of the above mentioned brands, try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl, and re-install it once more.

If it is still not working, we are sorry that the graphic adaptor is not supported. Please pay attention to Philips’ web site for any updated SmartControl driver available.

Q4. When I click on Product Information, only partial information is shown, what happened?

A. It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl, and re-install it once more.

Q5. I forgot my PIN for Theft Deterrence Function. How can I do?

A. Please contact IT manager or Philips Service Center.

Q6. In a monitor with the Smartlmage feature, the sRGB scheme of color temperature function in SmartControl is not responding, why?

A. When Smartlmage is enabled, the sRGB scheme is disabled automatically. To use sRGB, you need to disable Smartlmage with the button at the front bezel of your monitor.

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Contents Philips LCD Monitor Electronic User’s Manual Safety and Troubleshooting Information Safety precautions and maintenanceService FAQs Frequently Asked Questions General FAQsQ4 How do I adjust the resolution? Compatibility with other Peripherals Q9 Can the Philips LCD Monitor be mounted on the wall?Ergonomics, Ecology and Safety Standards LCD Panel TechnologyPage Common Problems Imaging ProblemsImage vibrates on the screen Power on light is too strong to disturb me Recycling Information for Customers Waste Electrical and Electronic Equipment-WEEECE Declaration of Conformity EpeatEnergy Star Declaration Federal Communications Commission FCC Notice U.S. OnlyFCC Declaration of Conformity Commission Federale de la Communication FCC DeclarationPolish Center for Testing and Certification Notice EN 55022 Compliance Czech Republic OnlyNorth Europe Nordic Countries Information VarningBsmi Notice Taiwan Only Ergonomie Hinweis nur DeutschlandEnd-of-Life Disposal China RoHS For customers in Canada and U.S.ALead-free Product About This Manual About This GuideNotational Descriptions Return to TOP Technical Specifications What is it?Why do I need it? Product Information Your LCD monitor SmartContrastConnectivity Resolution & Preset Modes CabinetAutomatic Power Saving Factory preset modesProduct Views Physical FunctionTilt Philips Pixel Defect Policy Philips Flat Panel Monitors Pixel Defect PolicyProximity of Pixel Defects Pixel Defect Tolerances Or 2 adjacent sub pixel defects = 1 dot defect SmartControl II Selective Models Start with Standard pane Adjust menu First launch -WizardDisplay in Digital Color menu RGB First color Calibration Screen SmartControl SmartControl Click on No button takes user to the following screen Disable Theft button opens the following pane SmartControl SmartControl SmartControl Context Sensitive menu Task Tray Menu Disabled SmartControl Return to TOP Installing Your LCD Monitor Front View Product DescriptionRear View Optimizing PerformanceResolution Connecting to Your PC Accessory PackConnecting to Your PC Return to TOP Base Attach and Detach the Base Attach the BaseDetach the Base Remove the baseVesa mounting holes100x100mm Getting Started For WindowsFor Windows XP For Windows Vista On-Screen Display Description of the On Screen DisplayAnalog model OSD Tree Resolution notification Return to TOP Customer Care & Warranty North America Canada USAYour Philips F1rst Choice Warranty Just a click away Just a phone call away InformationPage F1rst Choice Contact Information Your Guarantee in Central and Eastern Europe Just a click away Just a phone call away Consumer Information Centers Croatia Slovenia Latin America Asia Indonesia Singapore Africa Middle East + North Africa Your International Guarantee Page Your Philips F1rst Choice WarrantyUSA Limited Warranty Computer MonitorBefore Requesting Service To GET Warranty Service in Canada Just a phone call away Installing Your LCD monitor driver Download and PrintPrinting instructions