Philips 190E2 plus user manual Customer care and warranty

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6 Customer care and warranty

Customer Care & Warranty

PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE

WESTERN EUROPE

Austria / Belgium / Denmark / France / Germany / Greece / Finland / Ireland / Italy / Luxembourg / the Netherlands / Norway / Portugal / Sweden / Switzerland / Spain / United Kingdom / Poland

EASTERN EUROPE

Czech Republic / Hungary / Russia / Slovakia / Slovenia / Turkey

LATIN AMERICA

Argentina / Brasil

NORTH AMERICA

Canada / USA

PACIFIC

Australia / New Zealand

ASIA

China / Hong Kong / India / Indonesia / Korea / Malaysia / Pakistan / Philippines / Singapore / Taiwan / Thailand / Vietnam

AFRICA

South Africa

MIDDLE EAST

United Arab Emirates

Your Philips F1rst Choice Warranty

Thank you for purchasing this Philips monitor.

All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while

installing or using this product, please contact the Philips helpdesk directly to benefit from your Philips F1rst Choice Warranty.This two-year service warranty entitles you to a swap model on-site if your monitor turns out to be faulty or defective. Philips aims at a swap within 48 hours of your call being received.

What is covered?

The Philips F1rst Choice Warranty applies within Andorra, Austria, Belgium, Cyprus, Denmark, France, Germany, Greece, Finland, Ireland,

Italy, Liechtenstein, Luxembourg, Monaco, the Netherlands, Norway, Poland, Portugal, Sweden, Switzerland, Spain and the United Kingdom and only for monitors originally designed, manufactured, approved and/or authorized for usage within these countries.

Warranty coverage begins as from the day you buy your monitor. For two years thereafter, your monitor will be swapped by at least an equivalent monitor in case of defects provided for under the warranty coverage.

The swap monitor remains yours and Philips keeps the defective/original monitor. For the swap monitor the warranty period remains equal to that of your original monitor, being 24 months as from the purchase date of your original monitor.

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Contents 190E2 plus Table of Contents Temperature 0-40C 32-95F Humidity 20-80% RH Safety precautions and maintenanceOperation Notational Descriptions Weee Installation Package contents Setting up the monitorInstall base stand 4 5 6 7 Basic and simple instruction on the control keys Main menu Sub menuResolution notification Product information SmartImage Lite What is it?Why do I need it? How does it work?There are 3 modes to be selected Standard Internet, and Game Types of Pixel Defects Philips Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Bright Dot DefectsModel Ccfl Technical SpecificationsTFT-LCD YESEnvironmental Mtbf50,000 hrs Rohs YESAutomatic PowerSaving Automatic power saving feature Power Management Definition2006/95/EC Low Voltage Directive 2004/108/EC EMC Directive Regulatory InformationLead-free Product Product also comply with the following standardsFederal Communications Commission FCC Notice U.S. Only Reorient or relocate the receiving antennaCommission Federale de la Communication FCC DeclarationVaroitus Polish Center for Testing and Certification NoticePaikka/Ilmankierto Plassering/VentilasjonErgonomie Hinweis nur Deutschland Achtung Beim AufstellenCustomer care and warranty What is excluded? Page Dear Customer Just a click away Just a phone call awayBulgaria Estonia Fujitsu Services OUBelarus Czech RepublicUkraine Romania TurkeySerbia & Montenegro SlovakiaCompany Name PT. Gadingsari elektronika Prima Africa South AfricaPage Your warranty does not cover WHO is COVERED? What is COVERED?What is EXCLUDED? Where can I GET More INFORMATION?To GET Warranty Service in Canada Your International Guarantee Dear Customer No Picture Power LED not lit Troubleshooting & FAQsTroubleshooting Screen saysPower on light is too strong and is Disturbing Green, red, blue, dark, and white dots appears on the screenPage Q7 How should I clean the LCD surface?