Troubleshooting, Problem Cause Action

XDMA6855 OPERATION

Troubleshooting

Problem	Cause	Action
	Yellow wire not connected or incorrect	Check connections for proper
Unit will not turn on	voltage Red wire not connected or	voltage (11~16VDC)
(no power)	incorrect voltage
	Black wire not connected	Check connection to ground
	Fuse blown	Replace fuse
	Speaker wires not connected	Check connections at speakers
Unit has power	One or more speaker wires touching	Insulate all bare speaker wires
(but no sound)	each other or touching chassis ground	from each other and chassis
		ground
	Yellow or red wire touching chassis	Check for pinched wire
Unit blows fuses	ground
Unit blows fuses	Speaker wires touching chassis ground	Check for pinched wire
	Speaker wires touching chassis ground	Check for pinched wire
	Incorrect fuse rating	Use fuse with correct rating
	Unit is not mounted correctly or	Check mounting sleeve and
Excessive skipping	backstrap is not secure	backstrap support
Excessive skipping	Physical defect in media (CD, CD-R or	Check media for scratches
	Physical defect in media (CD, CD-R or	Check media for scratches
	CD-RW)
ERROR-01 appears	Disc read error	Press eject or RESET
on display
ERROR-02 appears	Focus error or disc is in upside down	Press eject or RESET
on display
PROTECT appears	The WMA file is copy-protected by DRM	Write disc using WMA files that
on display	(Digital Rights Management)	are not copy-protected
NO FILE appears	Selected file is not available in direct or	Repeat search using valid
on display	alphanumeric search modes	parameters

INVALID appears	The file format is incompatible	Write disc using valid audio
INVALID appears		files with .mp3 or .wma file
on display		files with .mp3 or .wma file
on display		extensions
		extensions
	CD mechanism position out of	Press MUTE and Preset 1 to
Unit will not accept	alignment	reset CD mechanism position
a disc	CD transit screws still in place	Remove 2 transit screws
		located on top of the unit

	Pairing attempt has exceeded 60	Retry pairing sequence. Pairing
	seconds	must complete within 60
		seconds.

PAIRING FAILED	Phone is not setup correctly to connect	Check the owner's manual
appears on the display	to a bluetooth hands free device.	for instructions on enabling
		bluetooth.

	Bluetooth device is not compatible with	Contact technical support for
	the BTM60	more information.


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Dual XDMA6855 owner manual Troubleshooting, Problem Cause Action

Troubleshooting

Problem

Cause

Action

Unit has power

CD-RW)

Focus error or disc is in upside down

Press eject or RESET

a disc