Dual XHD6420 owner manual Troubleshooting, Problem Cause Action

XHD6420 OPERATION

Troubleshooting

Problem	Cause	Action
Unit will not turn on	Yellow wire not connected or incorrect voltage	Check connections for proper
	Red wire not connected or incorrect voltage	voltage (11~16VDC)
(no power)
	Black wire not connected	Check connection to ground
	Fuse blown	Replace fuse
Unit has power	Speaker wires not connected	Check connections at speakers
	One or more speaker wires touching each	Insulate all bare speaker wires from
(but no sound)
	other or touching chassis ground	each other and chassis ground
	Yellow or red wire touching chassis ground	Check for pinched wire
Unit blows fuses	Speaker wires touching chassis ground	Check for pinched wire
	Incorrect fuse rating	Use fuse with correct rating
	Unit is not mounted correctly or backstrap is	Check mounting sleeve and
Excessive skipping	not secure	backstrap support
	Physical defect in media (CD, CD-R or CD-RW)	Check media for scratches
ERROR-01 appears	Disc read error	Press EJECT or RESET
on display
ERROR-02 appears	Focus error or disc is in upside down	Press EJECT or RESET
on display
PROTECT appears	The WMA file is copy-protected by DRM	Write disc using WMA files that are
on display	(Digital Rights Management)	not copy-protected
NO FILE appears	Selected file is not available in direct or	Repeat search using valid
on display	alphanumeric search modes	parameters
INVALID appears	The file format is incompatible	Write disc using valid audio files
on display		with .mp3 or .wma file extensions
	CD mechanism position out of alignment	Press and hold EJECT for 3 seconds
Unit will not accept		to reset CD mechanism position
a disc	CD transit screws still in place	Remove 2 transit screws located on
		top of the unit
NO SUPPORT appears on	An invalid ID3 tag version is present	Version 1.x ID3 tags are supported.
		Version 2.0 or greater are not
display
		supported

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