Samsung 460UTn2-UD2, 460UTN-B, 460UTN-2, 460UT-B, 460UT-2 Troubleshooting Guide, Issue Solution

Page 74

Troubleshooting Guide

Issue

 

Solution

 

 

 

The display you want to control

1.

Check the connection of the RS232C cable (check that the

does not appear on the system

 

cable is properly connected to appropriate serial port).

information chart.

 

 

2.

Check that another display with a duplicate ID is not

 

 

 

connected. Connecting displays with a duplicate ID can

 

 

cause the displays not to be shown due to data collision.

 

 

 

 

3.

Check that the display ID is within the range of 0 and 99.

 

 

(Change the ID using the Display menu.)

 

 

For a display that supports the ID in a range of 0 to 99,

 

 

the ID should be set between 0 and 99.

 

 

 

The display you want to control

Check that the display is powered on. (See the power status in

does not appear on the other

the system information chart.)

Control Info Grids.

 

 

Ensure you select the input source the display is connected to.

 

 

 

The following message appears

Check that the display you want to control is selected.

repeatedly.

 

 

Displays power on or off at different

Adjust the time on the PC to synchronize the time between the

time from one another even though

connected displays.

On Time or Off Time is set.

 

 

 

The remote control does not work.

The remote control may not work if the RS-232C cable is

 

removed or the program is closed abnormally while the Remote

 

Control function is Disable. To resolve this, run the program

 

again and set Remote Control to Enable.

This program may malfunction sometimes due to a communication problem between the PC and

display or electromagnetic waves emitted from nearby electronic devices.

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Contents LCD Display Power NotationalInstallation Clean Others Page Page Page Page Package Contents Checking the Contents of the Package UnpackingOthers ManualsCables Sold separatelyYour LCD Display Front Source buttonRear IR OUT/INDVI OUT Loopout Audio OUT Hdmi in 2 Magicinfo To lock the product, follow these steps Magicinfo OUTRemote Control Power MTS Mechanical Layout LCD Display Head Wall Bracket Installation Installation Vesa BracketDimensions Wall Bracket Assembly ComponentsTo mount the product on the wall bracket Page Wall Bracket Angle Adjustment Connecting a Computer ConnectionsConnecting to Other devices Connecting an External MonitorConnecting AV Devices Connecting to a Camcorder Connecting Using a Hdmi Cable Connecting Using a DVI to Hdmi CableConnecting a DVD Player Connecting a DTV Set Top Cable/Satellite Box Connecting to an Audio SystemConnecting a LAN Cable Connecting a USB devicesInternet web site Installing the Monitor Driver AutomaticMonitor Driver Installing the Monitor Driver Manual Page Page Page Page Page Page Page Installation UninstallationConnecting to MDC Using MDC via RS-232C serial data communications standardsUsing MDC via Ethernet Connection Management Auto Set ID CloningCommand Retry Getting Started with MDC Page Main Screen Layout Home VolumeMenus AlertPage Screen Adjustment CustomGamma Control OptionsDynamic Contrast Auto Motion PlusPicture Size PC Screen AdjustmentSize DetailTreble Sound AdjustmentBass Balance L/RVideo Wall System SetupVideo Wall FormatScreen Position Sound Select PIP SizePIP Source Fan & Temperature GeneralOSD Display Safety LockSecurity Button LockClock Set TimerTime Holiday Management Pixel Shift Safety ScreenScreen Burn Protection Screen SaverLamp Control Tool SettingsRemote Control Panel ControlInformation ResetEdit Column Other Functions Resizing a WindowGroup Management Creating GroupsDeleting Groups Renaming GroupsSchedule Management Creating SchedulesSchedule Modification Deleting a ScheduleTroubleshooting Guide Issue SolutionPage Input Available Modes Source ListSource OffTransparency SizePosition Opaque Source AutoSwitch SettingsEdit Name Source AutoSwitch Primary Source RecoveryMode Primary SourceSecondary Source Custom Mode Color ToneColor Control Off Cool Normal Warm CustomCoarse Color TempImage Lock FineSignal Control Auto AdjustmentSignal Balance Gain OffsetPIP Picture ColorDynamic Contrast Picture ResetPicture AV / Hdmi / Component / TV Mode Available Modes Lamp ControlDynamic Standard Movie Custom ContrastDynamic, Standard, Movie, or Custom can be activated Color BrightnessSharpness TintSize can be switched PC mode PC, Hdmi PC Timing 169 Hdmi Black Level Film ModeDigital NR Digital Noise Reduction Normal LowPIP Picture Sound Available Modes MusicTreble Auto VolumeBass BalanceSound Select Sound ResetSetup Available Modes Main SubTime Sleep TimerLanguage Clock SetAdd Timer1 / Timer2 / Timer3Holiday Management Delete SelectedHigh Medium Low Opaque Menu TransparencyDelete All Energy Saving Safety Lock Change PINLock On Video WallFull FormatHorizontal Screen Position Safety ScreenVertical Pixel Shift Timer Bar Eraser PixelBar Mode Bar, Eraser, Pixel 10~50 secPeriod EraserSide Gray Resolution SelectPixel Light DarkFan & Temperature Power On AdjustmentAdvanced Settings OSD RotationCurrent Temperature Fan Speed SettingTemperature Control Button Lock Auto PowerReset User Auto ColorOSD Display Standby ControlLamp Schedule AutoSource OSD Not Optimum Mode OSDNo Signal OSD Software Upgrade Multi Control Available Modes Setup ResetReset All Multi ControlMagicInfo Available Modes MDC ConnectionMagicInfo Page Page Self-Test Feature Check Maintenance and CleaningCheck List Symptoms and Recommended ActionsProblems related to the Installation PC Mode Problems related to the Screen Not Optimum Mode messageProblems related to Audio Problems related to the Remote ControlPage General Plug and Play Capability Vesa Mounting InterfaceEnvironmental considerations Dot AcceptableEration PowerSaverNormal Op Power sav Power off SwichSync Polarity Preset Timing ModesDisplay Mode Horizontal Frequency Quency Hz MHz KHzFor a Better Display Product Information Image Retention FreePower Off, Screen Saver, or Power Save Mode Change the characters color periodically Page Latin America Contact Samsung WorldwideNorth America EuropeBosnia CIS Asia PacificAfrica TermsMiddle East Correct Disposal Correct disposal of batteries in this product Authority
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460UTn2-UD2, 460UTN-B, 460UT-2, 460UTN-2, 460UT-B specifications

The Samsung 460UTN-2, 460UTN-B, and 460UT-B are part of Samsung's impressive lineup of large format displays. These models are designed for a variety of commercial applications, ranging from retail environments to corporate settings and public information displays. Each model is characterized by its high-resolution panels, advanced technologies, and robust features that cater to the needs of businesses looking for reliable and engaging digital signage solutions.

One of the primary features of these displays is their impressive screen size. Each model boasts a 46-inch diagonal screen, allowing for an immersive viewing experience. The displays utilize Samsung’s advanced LCD technology, which ensures vibrant colors, deep contrasts, and sharp image quality, making them ideal for showcasing advertisements, promotional content, or information in high traffic areas.

The 460UTN-2 and 460UTN-B are particularly notable for their ultra-narrow bezels, allowing for a more seamless video wall configuration. This design enhances the visual impact of multiple displays installed side by side, creating a more cohesive and eye-catching presentation. The 460UT-B also supports this feature, making it suitable for both single-unit and multi-display applications.

Connectivity is another strong suit of these models. They offer a comprehensive range of input options, including HDMI, DisplayPort, and DVI, which allows for versatile integration into various media setups. Additionally, the displays support a variety of content management systems, allowing for easy scheduling and updating of displayed content.

The 460UTN-2 and 460UTN-B incorporate Samsung’s SMART Signage Platform, a powerful and flexible tool that empowers users to create and manage dynamic digital content without the need for external media players. This reduces setup complexity and eliminates the need for additional hardware, thereby saving on costs.

Furthermore, these displays are built with durability in mind. The Samsung 460UTN-2 and 460UTN-B are designed for 24/7 operation, ensuring reliability even in demanding environments. They also include features like enhanced temperature control and fanless design, minimizing noise and maintenance needs.

In summary, the Samsung 460UTN-2, 460UTN-B, and 460UT-B offer advanced features and technologies that make them suitable for a wide range of commercial applications. With their high-quality displays, connectivity options, integrated content management capabilities, and durability, these models stand out as excellent choices for any organization looking to elevate its digital signage capabilities.