Samsung 2493HM Screen is out of focus or OSD cannot be adjusted, Problems related to Audio

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Troubleshooting

Q:The screen can be unbalanced due to the cycle of the video card signals. Readjust Position by referring to the OSD.

The screen is out of focus or OSD cannot be adjusted.

Q:Have you adjusted the resolution or frequency on the monitor?

A:Adjust the resolution and frequency of the video card. (Refer to the Preset Timing Modes).

LED is blinking but no images on the screen.

Q:Is the frequency properly adjusted when checking the Display Timing on the menu?

A:Adjust the frequency properly by referring to the video card manual and the Preset Timing Modes.

(The maximum frequency per resolution may differ from product to product.)

There are only 16 colors shown on the screen. The screen colors have changed after changing the video card.

Q:Have the Windows colors been set properly?

A:Windows XP :

Set the resolution at the Control Panel → Appearance and Themes → Display → Settings.

A:Windows ME/2000 :

Set the resolution at the Control Panel → Display → Settings.

Q:Has the video card been set properly?

A:Set the video card by referring to the video card manual.

There is a message that reads "Unrecognized monitor, Plug & Play (VE- SA DDC) monitor found".

Q:Have you installed the monitor driver?

A:Install the monitor driver according to the Driver Installation Instructions.

Q:See the video card manual to see if the Plug & Play (VESA DDC) function can be supported.

A:Install the monitor driver according to the Driver Installation Instructions.

Problems related to Audio

Q:No sound

A:Ensure that the audio cable is firmly connected to both the audio-in port on your monitor and the audio-out port on your sound card. (Refer to Connecting Cables)

Check the volume level.

Q:Sound level is too low.

A:Check the volume level.

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Contents SyncMaster 2693HM/2493HM LCD MonitorNotational Conventions Safety InstructionsPower NotationalInstallation Clean Others Page Page Page Introduction Package ContentsUnpacking Others Your Monitor Initial SettingsMenu button Menu FrontRear Power IndicatorPower S/W Page Connecting Hdmi Connecting CablesConnections Connecting Using a DVI to Hdmi Cable Connecting Using a Hdmi CableConnecting USB Option Page Using the Stand Swivel stand Connecting HeadphoneSliding stand / Pivot stand Tilt angleAttaching a Base Page Internet web site Using the SoftwareInstalling the Monitor Driver Automatic Monitor DriverInstalling the Monitor Driver Manual Page Page Page Page Page Page Natural Color Natural Color Software Program How to install the Natural Color softwareHow to delete the Natural Color software program AutoRotation InstallationInstallation Problems MagicRotation Installation Problems MagicTuneSystem Requirements Service Packs Uninstall Direct Functions 2693HM Adjusting the MonitorOSD Lock & Unlock Page MagicBright Live Color Color Effect Image Size Customized keyOSD Function 2693HM VolumePicture Brightness Contrast MagicBright Contrast Picture BrightnessMagicBright Live Color ColorColor Tone Color Effect Color ControlGamma Mode 1 Mode 2 ModeImage Coarse Sharpness FinePosition Language OSDAdjusting the Monitor Display Time TransparencyOff On Sec 10 sec 20 sec 200 sec Setup ResetNo Yes Off Timer Image Size Auto SourceAuto Manual AV Mode Information Hdmi Black LevelDirect Functions 2493HM Page MagicBright MagicColor Color Effect Image Size OSD Function 2493HM Picture Brightness MagicBright MagicColor Color Tone Color Control Gamma Image Coarse Changes the clearance of image Menu → , → → , → → , → Menu Position OSD Position Transparency Setup Reset Customized Key Auto Source AV Mode Hdmi Black Level Adjusting the Monitor Menu → , →MENU Useful Tips TroubleshootingSelf-Test Feature Check EnvironmentNo images on the screen. I cannot turn on the monitor Check ListScreen shows strange colors or just black and white Cannot see the On Screen DisplayScreen suddenly has become unbalanced Problems related to Audio Screen is out of focus or OSD cannot be adjustedLED is blinking but no images on the screen MagicTune doesnt work properly Check when MagicTune does not function properlyPage General SpecificationsDot Acceptable PowerSaverEnvironmental considerations Plug and Play CapabilityPreset Timing Modes Pixel Pitch Mm H x 0.270 mm W EPA/ENERGY Specifications For Better Display InformationProduct Information Image Retention Free Display Information together with Logo or Moving image cycle Page Our LCD Monitor satisfies ISO13406-2 Pixel fault Class Latin America AppendixContact Samsung Worldwide North AmericaAsia Pacific CISMiddle East & Africa TermsAuthority Correct Disposal
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2693HM, 2493HM specifications

Samsung's 2493HM and 2693HM monitors are notable additions to the brand's esteemed lineup of display technologies. Designed to cater to both professional and casual users, these monitors offer a blend of advanced features, sleek designs, and cutting-edge technologies that enhance the viewing experience.

The Samsung 2493HM and 2693HM monitors come equipped with high-quality LCD panels that provide stunning visuals with a resolution of 1920x1200 pixels. This ensures crisp and vibrant images, making them suitable for a variety of tasks, from graphic design to document editing and gaming. The monitors utilize PVA (Patterned Vertical Alignment) panel technology, which not only delivers excellent color accuracy but also offers wider viewing angles compared to traditional TN panels.

One of the standout features of these monitors is their unique "Magic Bright" technology. This feature allows users to optimize the display settings for different environments by selecting pre-set modes, such as Text, Internet, Game, and Movie. This adaptability makes it convenient to switch between different applications and activities without manually adjusting settings.

In addition to their display quality, the Samsung 2493HM and 2693HM also focus on usability. The monitors include multiple connectivity options, featuring HDMI, DVI, and VGA ports, making them compatible with a wide range of devices, including PCs, gaming consoles, and Blu-ray players. The incorporation of an integrated webcam and microphone in the 2493HM model offers added convenience for video conferencing, making it a suitable choice for professionals working from home or those who frequently communicate online.

The design of both monitors is sleek and modern, with slim bezels and an adjustable stand that allows for tilting and height adjustments to ensure comfort during long usage periods. The energy-efficient features implemented in these models also contribute to reduced electricity consumption, making them environmentally friendly as well.

Overall, the Samsung 2493HM and 2693HM monitors offer an exceptional combination of performance, flexibility, and style. With their advanced display technology, extensive connectivity options, and user-friendly features, these monitors are tailored to meet the diverse needs of users in today's digital world. Whether for work or leisure, these monitors prove to be a reliable choice for various multimedia applications.
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