Troubleshooting

If your ampliﬁ er does not appear to be working, check the obvious things ﬁ rst such as blown fuses, poor or incorrect wiring connections, incorrect setting of crossover switch and gain controls, etc. There are Power (PWR)

&Protection (PRT) LEDs on the side panel of your Kicker DXA series ampliﬁ er. Depending on the state of the ampliﬁ er and the vehicle’s charging system, the LEDs will glow either green or red. When the green LED is lit, this indicates the ampliﬁ er is turned on and no trouble exists.

Green LED off, no output? With a Volt Ohm Meter (VOM) check the following: +12 volt power terminal (should read +12V to +16V) Remote turn-on terminal (should read +12V to +16V) Check for reversed power and ground connections Ground terminal, for proper conductivity.

Green LED on, no output? Check the following: RCA connections Test speaker outputs with a “known” good speaker. Substitute source unit with a “known” good source unit. Check for a signal in the RCA cable feeding the ampliﬁ er with the VOM meter set to measure “AC” voltage.

Red LED ﬂashing with loud music? The red LED indicates low battery voltage. Check all the connections in your vehicle’s charging system. It may be necessary to replace or charge your vehicle’s battery or replace your vehicle’s alternator.

Red LED on, no output? Ampliﬁ er is very hot = thermal protection is engaged. Test for proper impedance at the speaker terminals with a VOM meter (see the diagrams in this manual for minimum recommended impedance and multiple speaker wiring suggestions). Also check for adequate airﬂ ow around the ampliﬁ er. Ampliﬁ er shuts down only while vehicle is running = voltage protection circuitry is engaged. Voltage to the ampliﬁ er is not within the 10–16 volt operating range. Have the vehicle’s charging and electrical system inspected. Ampliﬁ er will only play at low volume levels = short circuit protection is engaged. Check for speaker wires shorted to each other or to the vehicle chassis. Check for damaged speakers or speaker(s) operating below the minimum recommended impedance.

No or low output? Check the balance control on source unit Check the RCA (or speaker input) and speaker output connections.

Alternator noise-whining sound with engine’s RPM? Check for damaged RCA (or speaker input) cable Check the routing of RCA (or speaker input) cable Check the source unit for proper grounding Check the gain settings and turn them down if they are set too high.

Reduced bass response? Reverse a speaker connection from positive to negative on the stereo/subwoofer channel(s); if the bass improves, the speaker was out of phase.

Ground Noise? KICKER ampliﬁ ers are engineered to be fully compatible with all manufacturers’ head units. Some head units may require additional grounding to prevent noise from entering the audio signal. If you are experiencing this problem with your head unit, in most cases running a ground wire from the RCA outputs on the head unit to the chassis will remedy this issue.

CAUTION: When jump starting the vehicle, be sure that connections made with jumper cables are correct. Improper connections can result in blown ampliﬁ er fuses as well as the failure of other critical systems in the vehicle.

If you have more questions about the installation or operation of your new KICKER product, see the Authorized KICKER Dealer where you made your purchase. For more advice on installation, click on the SUPPORT tab on the KICKER homepage, www.kicker.com. Choose the TECHNICAL SUPPORT tab, choose the subject you are interested in, and then download or view the corresponding information. Please E-mail support@kicker.com or call Technical Services (405) 624-8583 for unanswered or speciﬁ c questions.

2014 DXA 4-Channel Amps Rev A.indd 7

8/2/2013 4:44:14 PM