Five (5) Year Limited Warranty
VALID IN US MAINLAND ONLY
Earthquake warrants the original purchaser that all new home audio products be free from defects in material and workmanship, under normal and proper use, for a period of five (5) years from the date of purchase (as shown on the original sales receipt with serial number) only if the equipment is installed by an authorized Earthquake dealer/installer; otherwise, the warranty will be only for 90 days.
Earthquake agrees to repair or replace - at our option - all such defective parts at no charge for labor or materials, subject to the following provisions: Inspection must disclose that all defects are as specified, and that the defective equipment has not been altered or repaired by other than factory approved technicians, subjected to negligence, misuse, or accident, damaged by improper line voltage, or had its serial number or any part of it altered, defaced or removed, or has been used in any way that is contrary to Earthquake’s written instructions.
WARRANTY LIMITATIONS: Earthquake warranty does not cover products that have been modified or abused. Including but not limited to bent speaker frame, bent amplifier casing, holes in speaker cone, surround & dust cap, burnt speaker voice coil, burnt tracers on PCB. A warranty claim will not be valid if the warranty registration card is not properly filled & returned to Earthquake within 10 days from date of purchase.
SERVICE REQUEST: To receive product service, contact Earthquake Sound service department at (800)
SHIPPING INSTRUCTIONS: Products must be packaged in its original Earthquake protective boxes to minimize transport damage. Shipper claims regarding items damaged in transit must be presented to carrier. Earthquake reserves the right to refuse product improperly packed. Original sales receipt must accompany product returned for service. We encourage you to include a written description of the problem with the package.
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