Motorola Troubleshooting Your DCH3200: Solutions for Common Issues
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5 TROUBLESHOOTING

Problem

Possible Solution

 

 

There are black bars

This may occur on a 4:3 TV if the 4:3 OVERRIDE setting is OFF. To set 4:3 SD

on all four sides of the

programming to fill the screen, depending on the capabilities of the TV, set

picture

4:3 OVERRIDE to 480i or 480p.

 

This may occur on a 16:9 TV if the active video for an SD broadcast is in letterbox format.

 

To confirm, wait for a commercial or look for a graphic, such as a network logo. If the

 

commercial fills the screen from top to bottom, or the graphic appears below the active

 

video, the program is being letterboxed by the broadcaster. You can minimize this by

 

activating the zoom feature on the TV.

 

A broadcaster may include black bars on either side of a wide screen broadcast. This is

 

called a “hybrid” aspect ratio and results in a black border surrounding the video on a 4:3

 

TV. Because this is part of the broadcast, the DCH3200 cannot correct the video. You

 

may be able to minimize the border using the zoom feature on the TV.

 

 

Colors do not appear

Be sure to match up each signal to the same YPbPr connection on the TV. Otherwise,

correctly

colors will not appear correctly on your TV.

 

 

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Contents DCH3200 Page Important Safety Considerations N T I L a T E FCC Declaration of Conformity Page Contents Figures Tables Page Introduction Tuners FeaturesCompany From USA or Canada Outside USA or Canada If You Need HelpCalling for Repairs Page Front Panel Format Button Front PanelOperation Rear panel connections Rear PanelCard Page Hdmi Before You BeginDetermine if you are connecting to a Installation OverviewInstallation Cabling to an Hdtv Cabling to an Hdtv for VideoCabling to an Hdtv and an A/V receiver Cabling to an Hdtv and an A/V ReceiverCabling to a Standard-Definition stereo TV Cabling to a Standard-Definition TV and an A/V ReceiverCabling an audio receiver Cabling to a Standard-Definition TV and Audio ReceiverEthernet Data Device ConnectionsDCH3200 front panel provides USBChannel selection Operational Check for the Remote ControlOptimizing the High-Definition Settings Volume controlSetting TV Type Description Installation Graphics Overlaying the Video Using the Diagnostics DiagnosticsGeneral Status Example General Status display no errorField Description Error Code DescriptionGeneral Status fields are Purchase Status fields are Purchase StatusOut-Of-Band OOB Status Out-Of-Band Status fields are LKC Agile OOB Tuner HuntingEMM PID PIDIn-Band Status PCR Lock Field Description ModeSecond Error Counts In-Band Status fields areFront panel display of a unit address Unit AddressMAC Unit Address fields areSeparable Security Diagnostics Current Channel Status Mpeg Current Channel status fields areDRM CCIAPS CITRF Modem Upstream RF upstream modem front panel display RF Modem fields areCode Modules Front panel display for code modules Alternating withCode Modules fields are Allocated Nvram in KB Memory ConfigurationAudio/Video Status NvramAudio Spdif Xxxxxxxxxxxx OSD Display Definition Input DigitalSubtitle PiP FocusInterface Status Diagnostics Interface Status fields are Setting Description TV Type User Setting StatusCaption Setting Description OverrideService ClosedDocsis Status Docsis Fields areSystem Up AccessField Description Network Initialize BPIApplication Specific Information UPM Interactive StatusInteractive Status fields are Socket Port MAC AbortCntr Keypad Front Panel Indicators Page When viewing cable Problem Possible Solution DCH receiver willNot power on Remote controlAppear on the TV Problem Possible SolutionNo graphics or Program guidesCorrectly Problem Possible Solution There are black barsOn all four sides Colors do not appear

DCH3200 specifications

The Motorola DCH3200 is a versatile and advanced digital cable set-top box designed to provide users with a high-quality viewing experience. Known for its efficient performance and user-friendly features, the DCH3200 serves as a gateway to a multitude of digital television channels and services.

One of the standout features of the Motorola DCH3200 is its support for high-definition (HD) content. With the ability to decode multiple HD formats, this set-top box allows users to enjoy crystal-clear picture quality, making it an ideal choice for today's audience that values high-definition programming. The DCH3200 supports various codecs, including MPEG-2 and MPEG-4, which enables the playback of a wide array of video formats.

Another defining characteristic of the DCH3200 is its interactive capabilities. The device is equipped with an interactive program guide (IPG), which offers viewers an intuitive way to browse through channels, review on-demand content, and access additional features such as parental controls and closed captioning. This enhances the user experience by allowing viewers to easily find their favorite shows and movies with minimal effort.

The Motorola DCH3200 also boasts an impressive collection of connectivity options. Users can connect the set-top box to their televisions via HDMI for the best digital signal or use component, composite, or coaxial outputs depending on their setup requirements. Additionally, the box supports standard Ethernet connections, enabling access to internet-based applications and on-demand services, further expanding the entertainment options available to the user.

Another notable technology featured in the DCH3200 is its support for multi-room viewing. This allows households to enjoy content on multiple devices, such as televisions in different rooms, by utilizing the same set-top box, thereby enhancing convenience and flexibility for users.

In terms of design, the Motorola DCH3200 features a sleek and compact profile that allows it to fit seamlessly into any entertainment setup. Its user interface is designed to be straightforward, ensuring that users of all technical skill levels can navigate the system with ease.

Overall, the Motorola DCH3200 stands out as a robust and feature-rich digital cable set-top box. With its high-definition support, interactive capabilities, and versatile connectivity options, it addresses the diverse viewing needs of modern households and serves as a reliable hub for digital entertainment.
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