Dell S2209W appendix Product Specific Problems, Troubleshooting the Dell Soundbar

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Product Specific Problems

SPECIFIC SYMPTOMS

Screen image is too small

Cannot adjust the monitor with the buttons on the front panel

No Input Signal when user controls pressed

WHAT YOU EXPERIENCE

Image is centered on screen, but does not fill entire viewing area

OSD does not appear on the screen

No picture, the LED light is

amber. When press "", ""

or "Menu" key, the message " No VGA cable" or "No DVI-D cable" will appear.

POSSIBLE SOLUTIONS

Perform monitor reset on "Factory Reset"

 

 

 

 

Turn the monitor off and unplug the power cord and then plug back and power on

 

 

 

 

Check the signal source Make sure the Computer is not in power saving by moving

 

pressing any key on the keyboard.

Check whether the signal cable is plugged in and seated properly. Re-plug the sign

 

necessary.

Re-boot the computer or video player.

 

 

 

 

The monitor will not fill the entire

The picture can't fill the height or

screen.

width of the screen.

 

 

Due to the non-standard formats of DVDs, the monitor may not show the full scree

NOTE: When choosing DVI-D, Auto Adjust function is not available.

Troubleshooting the Dell™ Soundbar

COMMON SYMPTOMS

No Sound

WHAT YOU EXPERIENCE

Soundbar has power - power indicator is on.

POSSIBLE SOLUTIONS

Plug the audio line-in cable into the computer's audio out jack.

Set all Windows volume controls to their maximum.

Play some audio content on the computer (i.e. audio CD, or MP3).

Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting

Clean and reseat the audio line-in plug.

Test the Soundbar using another audio source (i.e. portable CD player).

Distorted Sound

Computer's sound card is used as the audio source.

Clear any obstructions between the Soundbar and the user.

Confirm that the audio line-in plug is completely inserted into the jack of the sound

Set all Windows volume controls to their midpoints.

Decrease the volume of the audio application.

Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume

Clean and reseat the audio line-in plug.

Troubleshoot the computer's sound card.

Test the Soundbar using another audio source (i.e. portable CD player).

Distorted Sound

Other audio source is used.

Clear any obstructions between the Soundbar and the user.

Confirm that the audio line-in plug is completely inserted into the jack of the audio s

Decrease the volume of the audio source.

Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume

Clean and reseat the audio line-in plug.

Unbalanced Sound Output

Sound from only one side of Soundbar

Clear any obstructions between the Soundbar and the user.

Confirm that the audio line-in plug is completely inserted into the jack of the sound source.

Set all Windows audio balance controls (L-R) to their midpoints.

Clean and reseat the audio line-in plug.

Troubleshoot the computer's sound card.

Test the Soundbar using another audio source (i.e. portable CD player).

Low Volume

Volume is too low.

Clear any obstructions between the Soundbar and the user.

Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume se

Set all Windows volume controls to their maximum.

Increase the volume of the audio application.

Test the Soundbar using another audio source (i.e. portable CD player).

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Contents Dell S2209W Flat Panel Monitor Users Guide Package Contents About Your MonitorBack View Product FeaturesIdentifying Parts and Features Front View Front View Front panel controls Label DescriptionSide View Bottom ViewRight side Left side Pin Number Pin Side of the Connected Signal Cable Monitor SpecificationsPower Management Modes Pin AssignmentsDVI Connector Preset Display Modes Flat Panel SpecificationsResolution Video Supported ModesPhysical Characteristics EnvironmentalLCD Monitor Quality & Pixel Policy Maintenance GuidelinesPlug and Play Capability Caring for Your MonitorAppendix Setting Up Your Monitor Select Advanced Using the Front Panel Operating the MonitorInput Source Select/Select Using the On-Screen display OSD Menu Power button with power light indicatorPage Auto Adjust Input Source Auto Select Back Color SettingsImage mode submenu for VGA/DVI-D input Page Page DDC/CI LCD Conditioning Factory Reset Back OSD Warning MessagesSetting the Maximum Resolution Using the Dell Soundbar OptionalUsing the Tilt TiltBack to Contents Setting Up Your Monitor Dell S2209W Flat Panel Monitor Setting Up the Monitor Connecting Your MonitorOrganizing Your Cables Attaching the Soundbar Common Problems Solving ProblemsBuilt-in Diagnostics Self-TestCommon Symptoms What You Experience Possible Solutions Product Specific Problems Troubleshooting the Dell Soundbar
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