Dell 26007 appendix Solving Problems, General Problems, Touch screen Problems, Problem Suggestion

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Solving Problems

Dell™ E157FPT Touch Screen Monitor Contents

General Problems

Touch screen Problems

General Problems

Problem

Suggestion

The monitor does not respond after

Check that the monitor's Power Switch is on.

you turn on the system.

 

 

 

Characters on the screen are dim.

Refer to CONTRAST to adjust the brightness. During operation, the monitor screen may automatically turn off as a

 

result of the Power Saving feature. Press any key to see if the screen reappears.

The screen is blank.

 

 

 

OSD or power buttons don't work

Check to see if they are locked. See OSD LOCK and UNLOCK.

 

 

"Out of Range" display

Check to see if the resolution or vertical frequency of your computer is higher than that of the LCD display.

 

Resolution should be set to 1024 x 768. Vertical refresh frequency should be set to 60 Hz.

 

 

 

 

Touch screen Problems

Problem

Suggestion

 

 

Touch doesn't work

Make sure cable is securely attached at both ends.

 

 

Video alignment doesn't

If you are running an expanded desktop multiple monitor resolution that is not multiples of standard monitor resolutions, you

recognize video resolution.

may experience difficulties in calibrating all of your monitors properly. Contact Dell support for help with modifying this file.

 

 

Targets do not appear on

You can define the target locations for every monitor in a configuration file called, EloTarget.conf. Contact Dell Application for

screen during calibration.

help with modifying this file.

 

 

 

 

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Contents Dell E157FPT Touch Screen Monitor Contents Back View About Your MonitorFront View Page Side View Bottom view SpecificationsTo adjust monitor angle Physical Characteristics ResolutionPreset Display Modes GeneralEnvironmental Power Management ModesPower Mode Consumption Indicator Plug and Play Capability Pin Assignments 15-pin D-sub connectorPin Number Pin Side of the Signal Cable Caring for Your MonitorTerms and Conditions of Sale Warranty InformationAppendix How long does this limited warranty last? What is covered by this limited warranty?What is not covered by this limited warranty? What do I do if I need warranty service? What will Dell do?Dell Return Policy U.S. Only What if I purchased a service contract?May I transfer the limited warranty? How will you fix my product?Safety General Safety Safety When Working Inside Your Device Safety General Power SafetyConnecting the AC Plug Adapter Japan Only Safety If Your Device Gets WetSafety If You Drop or Damage Your Computer or Monitor Contacting Dell Antigua and Barbuda Area CodesAnguilla Aomen Technical SupportBrazil BermudaBolivia British Virgin IslandsCzech Republic Prague ColombiaCosta Rica Denmark CopenhagenGermany Frankfurt France Paris MontpellierCorporate GreeceIndia Customer ServiceGold Support Only XPS Support OnlyLatin America Japan KawasakiKorea Seoul LuxembourgNetherlands Amsterdam MontserratNetherlands Antilles New Zealand Support.ap.dell.comSt. Vincent St. Kitts and NevisSt. Lucia GrenadinesTaiwan Customer Service BracknellSwitzerland Geneva ThailandRegulatory Notices FCC Notice U.S. Only FCC Class BYour Monitor Setup Guide Recycling InformationSetting Up Your Monitor Connecting Your MonitorOn-Screen Menu/Display OSD Using the OSDDirect Access Functions MenuAuto Adjustment Accessing the Menu SystemFunction Adjustment Method VolumeContrast BrightnessRecall Defaults PositionVolume Color Temp Color Temp UserClock PhaseSharpness OSD H Position OSD TimeOSD Language Auto AdjustSpecial OSD Functions Timing InfoPower Lock and Unlock OSD Lock and UnlockAutomatic Save Setting the Optimal ResolutionOSD Warning Messages Touch screen Problems Solving ProblemsGeneral Problems Problem SuggestionDell E157FPT Touch Screen Monitor Users Guide About Your Touch Screen Software Using the Touch Screen SoftwareInstalling Touch Screen Software Single monitor, USB or Serial controllerMultiple Monitors with Serial or USB controllers Multiple Monitors with Serial controllersMultiple Monitors with USB controllers Click Start Control Panel Add or Remove Programs Adding ControllersAdding Serial Controllers Adding USB Controllers Uninstalling Touch Screen SoftwareSelect Install Serial Touchscreen Drivers, click Next General Using the Touch Screen Control PanelClick Disable Touch Mode Click on Release Mouse button emulation modeClick on Touch Mouse Emulation Drag and Double-ClickProperties SoundAbout Advanced SettingsScreen Information Dell Right Mouse Button Tool Rmbt Disable/Enable touchRight-click on Hold Feature Show right mouse button toolTool Tray Center Desktop Tool Edge Acceleration Tool EATBack to Contents