Dell E1911F appendix Product Specific Problems, Dell Soundbar Problems

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Geometric Distortion

Horizontal/Vertical Lines

Synchronization Problems

Safety Related Issues

Intermittent Problems

Missing Color

Wrong Color

Image retention from a static image left on the monitor for a long period of time

Screen not centered correctly

Screen has one or more lines

Screen is scrambled or appears torn

Visible signs of smoke or sparks

Monitor malfunctions on & off

Picture missing color

Picture color not good

Faint shadow from the static image displayed appears on the screen

Auto Adjust via OSD.

Adjust brightness & contrast controls via OSD.

Reset the monitor to Factory Settings.

Auto Adjust via OSD.

Adjust brightness & contrast controls via OSD.

NOTE: When using 'DVI-D', the positioning adjustments are not available.

Reset the monitor to Factory Settings.

Perform Auto Adjust via OSD.

Adjust Phase and Pixel Clock controls via OSD.

Perform monitor self-test feature check and determine if these lines are al mode.

Check for bent or broken pins in the video cable connector.

NOTE: When using 'DVI-D', the Pixel Clock and Phase adjustments are not availa

Reset the monitor to Factory Settings.

Perform Auto Adjust via OSD.

Adjust Phase and Pixel Clock controls via OSD.

Perform monitor self-test feature check to determine if scrambled screen a test mode.

Check for bent or broken pins in the video cable connector.

Restart the computer in the safe mode.

Do not perform any troubleshooting steps.

Contact Dell immediately.

Ensure that the video cable connecting the monitor to the computer is con and is secure.

Reset the monitor to Factory Settings.

Perform monitor self-test feature check to determine if the intermittent pro self-test mode.

Perform monitor self-test feature check.

Ensure that the video cable connecting the monitor to the computer is con and is secure.

Check for bent or broken pins in the video cable connector.

Change the Color Setting Mode in the Color Settings OSD to Graphics or V to the application.

Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B valu Settings OSD if the Color Management is turned off.

Change the Input Color Format to PC RGB or YPbPr in the Advance Setting

Use the Power Management feature to turn off the monitor at all times wh more information, see Power Management Modes).

Alternatively, use a dynamically changing screensaver.

Product Specific Problems

Specific Symptoms

What You Experience

 

Possible Solutions

Screen image is too small

Image is centered on screen,

Reset the monitor to Factory Settings.

 

but does not fill entire viewing

 

 

 

area

 

 

Cannot adjust the monitor with

OSD does not appear on the

Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.

the buttons on the front panel

screen

 

 

 

 

 

 

The picture does not fill the

The picture cannot fill the

Due to different video formats (aspect ratio) of DVDs, the monitor may display in full

entire screen.

height or width of the screen

 

screen.

 

 

Run the built-in diagnostics.

 

 

 

 

NOTE: When choosing DVI-D mode, the Auto Adjust function is not available.

Dell™ Soundbar Problems

Common Symptoms

What You Experience

 

Possible Solutions

No sound for system where

No power to Soundbar - the

Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if

the Soundbar draws power

power indicator is off

 

the power indicator (green LED) on the front of the Soundbar is illuminated.

from an AC adapter

 

Confirm that the power cable from the Soundbar is plugged into the adapter.

 

 

 

 

No Sound

Soundbar has power - power

Plug the audio line-in cable into the computer's audio out jack.

 

indicator is on

Set all volume controls to their maximum and ensure that the mute option is not

 

 

 

enabled.

 

 

Play some audio content on the computer (example, audio CD, or MP3).

 

 

Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.

 

 

Clean and reseat the audio line-in plug.

Image 33
Contents Dell E1911 monitor Users Guide About Your Monitor Package ContentsIdentifying Parts and Controls Product FeaturesFront View Front View Front Panel ControlsSide View Back ViewBottom View Left ViewFlat Panel Specifications Monitor SpecificationsBottom View Label Description Model Dell E1911 monitorResolution Specifications Preset Display ModesSupported Video Modes Physical Characteristics Electrical SpecificationsEnvironmental Characteristics Power Management Modes Appendix Help on PowerNap Installation Setting Up Your Monitor Click Change Display Settings Click Advanced Settings Using the Front Panel Controls Power On the MonitorOperating the Monitor Front panel Key DescriptionAccessing the Menu System Using the On-Screen Display OSD MenuMain Menu for Digital DVI-D Input Back Brightness Contrast Auto Adjust Mode Selection Preset Mode Color SettingsInput Source Back Input Color FormatHue Saturation Reset Color Settings Displays Settings Page LCD Conditioning Factory Reset Personalize Menu Timer Menu LockOSD Warning Messages PowerNap Software Setting the Maximum ResolutionClick Change Display Settings Using the Dell Soundbar Optional Using the TiltTilt Setting the display resolution to 1440x900 Maximum Dell E1911 monitor Setting Up the Monitor Connecting Your MonitorAttaching the Stand Removing the Stand Base Connecting the Blue VGA Cable Connecting the white DVI cableAttaching the Dell Soundbar Removing the Stand for Vesa Wall MountBack to Contents Troubleshooting Built-in DiagnosticsSelf-Test Common Symptoms Common ProblemsPossible Solutions What You ExperienceDell Soundbar Problems Product Specific ProblemsSpecific Symptoms What You Experience Possible Solutions Common Symptoms What You Experience Possible SolutionsPlayer
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