Jensen VM9312 instruction manual Error Messages, Message Displayed Cause Corrective Action

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VM9312

 

Table 7: Troubleshooting

 

 

 

Problem

Cause

Corrective Action

 

 

 

 

 

 

Disc does not play back

Disc is warped or scratched

Use disc in good condition

 

Disc is dirty or wet

Clean disc with soft cloth

 

 

 

 

Laser pickup is dirty

Clean laser pickup with cleaning disc

 

 

 

 

Incompatible disc is used

Use compatible disc

 

 

 

 

Disc rating exceeds Parental Lock rating limit

Change Parental Lock settings to lower restriction

 

 

 

 

Disc region code is not compatible with unit

Use disc with proper region code

 

 

 

 

Disc is inserted upside down

Insert disc with label side up

 

 

 

Image blurred, distorted, or dark

Disc is illegally copied

Use original disc

 

 

 

PBC cannot be used during VCD playback

PCB is not available on the disc

 

 

 

 

No repeat or searching while playing VCD

PCB is on

Turn PCB off

 

 

 

MP3

 

 

 

 

 

Interruption occurred during playback

Disc is dirty or scratched

Clean disc or replace

 

 

 

 

File is damaged/bad recording

Recreate disc with good files

 

 

 

Incorrect playback message displayed

Message is longer than LCD can display

 

 

 

 

SAT RADIO

 

 

No Sound

Incorrect cable connections

Check RCA cables

 

 

 

Satellite source not available

Incorrect cable connections

Check Satellite Data cable

 

 

 

“ANTENNA” appears on the Satellite radio

Antenna not connected

Check satellite antenna connection

main screen

 

 

IPOD

 

 

iPod source not available

Incorrect cable connections

Check jLink and MediaLink cables

 

 

 

Cannot see video and photo media on TFT

Wrong iPod Video Settings

Change iPod video settings to TV Out = On

screen

 

 

Error Messages

 

 

 

Table 8: Error Messages

 

 

 

Message Displayed

Cause

Corrective Action

 

 

 

 

 

 

Loading

Disc is being read

 

 

 

 

No Disc

Disc is dirty

Clean disc with soft cloth

 

 

 

 

Disc is upside down

Insert disc with label side up

 

 

 

 

Disc not present in loading compartment

Insert disc

 

 

 

Bad Disc

Disc is dirty

Clean disc with soft cloth

 

 

 

 

Disc is upside down

Insert disc with label side up

 

 

 

Unknown disc

Disc format is not compatible with this unit

 

 

 

 

Region Error

DVD is not compatible with region code of unit

 

 

 

 

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Contents VM9312 Page Contents Page Preparation FeaturesOptional Accessories Disconnecting the BatteryFinal Installation InstallationPre-installation WiringACC To Head Unit LCD Display Controls and IndicatorsButton Operation SRCPause/Play/Enter IR Remote Control ReceiverTFT Display Remote Control DVD VCD Tuner CD/MP3 Satellite Function Name Ref# Using the TFT Monitor VM9312 Operating Instructions Setting Options Function Setup MenuAccessing Menu Items Adjusting a FeatureExiting the System Setup Menu Tuner Operation Recalling a Station Auto Store ASPreview Scan PS Local Radio Station Seeking LOCSatellite Radio Operation Category Guide Mode DVD/VCD Video Operation Direct Chapter / Track Selection Accessing the DVD MenuMoving Through Chapters Goto SearchDVD Playback Information Symbol MeaningGeneral Disc Information Symb 12cm Disc Properties Max Play TimeCD Player User Interface DVD/CD Audio OperationDirect Track Entry MP3 Playing Order MP3/WMA OperationMedia and File Requirements MP3 Player User InterfaceDirect Track Entry Playing MP3/WMA FilesIpod Operation Accessing iPod ModeControlling your iPod Problem Cause Corrective Action TroubleshootingMessage Displayed Cause Corrective Action Error MessagesCare and Maintenance Specifications VM9312 Do not Return this Product to the Store Limited Warranty