Planar PT1945S, PT1945R, PT1945P manual Appendix, Troubleshooting

Page 18

Appendix

Troubleshooting

If you are experiencing trouble with the display, refer to the following. If the problem persists, please contact your local dealer or our service center.

Problem: No image appears on screen.

Check that all the I/O and power connectors are correctly and well connected described in the "Installation" section.

Make sure the pins of the connectors are not crooked or broken.

Problem: Partial Image or incorrectly displayed image.

Check to see if the resolution of your computer is higher than that of the display.

Reconfigure the resolution of your computer to make it less than or equal to 1280 x 1024.

Problem: Image has vertical flickering line bars.

Use "Fine" to make an adjustment.

Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the display.

Problem: Image is unstable and flickering

Use "Horizontal size" to make an adjustment.

Problem: Image is scrolling

Check and make sure the VGA signal cable (or adapter) is securely connected.

Check and reconfigure the display mode of the vertical refresh rate of your graphics card to make it compatible with the display.

Problem: Vague image (characters and graphics)

Use “Fine” to make an adjustment. If this problem still exists, use “Horizontal size” to make an adjustment.

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Image 18 Contents
USER’S Guide Page Table of Contents Precautions Usage NoticeFeatures include IntroductionAbout PT1945R/PT1945S/PT1945P Touch Screen for PT1945R Touch Screen for PT1945STouch Screen for PT1945P Package Overview USB Cable a to BInstallation Product OverviewStart Your Installation Connecting the Display Figure PT1945R/PT1945S PT1945P Kensington Security Slot Vesa Mount Your Monitor VesaRemove the Deskstand User Controls Side Panel ControlsHow to Use the OSD Menus Please noteOn-Screen Display Menus Main OSD MenuTroubleshooting AppendixNo Signal Product Dimensions Front View Side View Top View Resolution Frequency KHz Frequency Hz Compatibility ModesTouch Screen Driver Installation PT1945R/PT1945S Optional Calibration Tool InstallPT1945P Optional Calibration Tool Install Page PT1945R/PT1945S Install Instructions Please Note PT1945P Driver Install Instructions Planar Support Cables and Accessories Technical SupportTechnical Support Toll or long distance charges may applyPlanar Systems, Inc
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