Planar PT1745S, PT1745RPF manual Appendix, Troubleshooting

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Appendix

Troubleshooting

If you are experiencing trouble with the LCD display, refer to the following. If the problem persists, please contact your local dealer or our service center.

Problem: No image appears on screen.

Check that all the I/O and power connectors are correctly and well connected described in the "Installation" section.

Make sure the pins of the connectors are not crooked or broken.

Problem: Partial Image or incorrectly displayed image.

Check to see if the resolution of your computer is higher than that of the LCD display.

Reconfigure the resolution of your computer to make it less than or equal to 1280 x 1024.

Problem: Image has vertical flickering line bars.

Use "Fine" to make an adjustment.

Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display.

Problem: Image is unstable and flickering

Use "Horizontal size" to make an adjustment.

Problem: Image is scrolling

Check and make sure the VGA signal cable (or adapter) is securely connected.

Check and reconfigure the display mode of the vertical refresh rate of your graphics card to make it compatible with the LCD display.

Problem: Vague image (characters and graphics)

Use "Fine" to make an adjustment. If this problem still exists, use "Horizontal size" to make an adjustment.

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Contents USER’S Guide Important Recycle Instructions Table of Contents Usage Notice PrecautionsIntroduction Features includeAbout PT1745R/PT1745S/PT1745RPF Touch Screen for PT1745R/PT1745RPFPackage Overview Front View Bottom View InstallationProduct Overview Start Your Installation Connecting the Display Figure Page Kensington Security Slot 100.0 mm Vesa Mount Your MonitorRemove the Deskstand Side Panel Controls User ControlsPlease note How to Use the OSD MenusMain OSD Menu On-Screen Display MenusAppendix TroubleshootingNo Signal Product Dimensions Compatibility Modes Mode Resolution Frequency KHz Frequency HzPT1745R/PT1745S/PT1745RPF Optional Calibration Tool Install Touch Screen Driver InstallationCustom PT1745R/PT1745S/PT1745RPF Install InstructionsPlease Note Register Your Planar Products Today Cables, Replacement Lamps, Accessories Technical SupportProduct Registration and Technical Support Planar Systems, Inc