Planar PT2245PW manual Appendix, Troubleshooting

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Appendix

Troubleshooting

If you are experiencing trouble with the display, refer to the following. If the problem persists, please contact your local dealer or our service center.

Problem: No image appears on screen.

Check that all the I/O and power connectors are correctly and well connected as described in the “Installation” section.

Make sure the pins of the connectors are not crooked or broken.

Problem: Partial Image or incorrectly displayed image.

Check to see if the resolution of your computer is higher than that of the display.

Reconfigure the resolution of your computer to make it less than or equal to

1920 x 1080.

Problem: Image has vertical flickering line bars.

Use “Horizontal size” to make an adjustment.

Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the display.

Problem: Image is unstable and flickering

► Use “Fine” to make an adjustment.

Problem: Image is scrolling

Check and make sure the VGA signal cable (or adapter) is securely connected.

Check and reconfigure the display mode of the vertical refresh rate of your graphics card to make it compatible with the display.

Problem: Vague image (characters and graphics)

Use “Horizontal size” to make an adjustment. If this problem still exists, use “Fine” to make an adjustment.

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Contents USER’S Guide Page Table of Contents Usage Notice PrecautionsTouch Screen for PT2245PW Features includeIntroduction About PT2245PW SeriesPackage Overview Installation Product OverviewFront View Bottom View Without Stand Vesa Vesa Mount for Your MonitorStart Your Installation Connecting the Display Figure Optional Side Panel Controls User ControlsPlease note How to Use the OSD MenusMain OSD Menu On-Screen Display MenusAppendix TroubleshootingNo Signal Going to SleepOut of Range Product Dimensions Rotate Resolution Compatibility ModesFrequencyhz Touch Screen Driver Installation PT2245PW Calibration Instruction Page PT2245PW Install Instruction Technical Support Planar SupportToll or long distance charges may apply Planar Systems, Inc