Planar LA1950RTC, LA1950RTS, LA1950RTR manual Appendix, Troubleshooting

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Appendix

Troubleshooting

If you are experiencing trouble with the LCD display, refer to the following. If the problem persists, please contact your local dealer or our service center.

Problem: No image appears on screen.

Check that all the I/O and power connectors are correctly and well connected described in the "Installation" section.

Make sure the pins of the connectors are not crooked or broken.

Problem: Partial Image or incorrectly displayed image.

Check to see if the resolution of your computer is higher than that of the LCD display.

Reconfigure the resolution of your computer to make it less than or equal to 1280 x 1024.

Problem: Image has vertical flickering line bars.

Use "HORIZONTAL SIZE" to make an adjustment.

Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display.

Problem: Image is unstable and flickering

Use "FINE" to make an adjustment.

Problem: Image is scrolling

Check and make sure the VGA signal cable (or adapter) is securely connected.

Check and reconfigure the display mode of the vertical refresh rate of your graphics card to make it compatible with the LCD display.

Problem: Vague image (characters and graphics)

Use “HORIZONTAL SIZE” to make an adjustment. If this problem still exists, use “FINE” to make an adjustment.

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Contents USER’S Guide Important Recycle Instruction Table of Contents Usage Notice PrecautionsAbout LA1950 Series Features includeTouch Screen for LA1950RTR Touch Screen for LA1950RTCNon-Touch Screen for LA1950R Touch Screen for LA1950RTSPackage Overview LA1950R Bottom View Product OverviewFront View LA1950RTR / LA1950RTC / LA1950RTS Bottom View Attaching the L-Brackets Side Mount For Your Monitor LA1950R/RTR/RTC/RTS Customer panel materialConnecting the Display Figure LA1950RTR / LA1950RTC / LA1950RTS Back Panel Controls User ControlsPlease note How to Use the OSD MenusMain OSD Menu On-Screen Display MenusAppendix TroubleshootingOut of Range No SignalGoing to Sleep Product Dimensions Compatibility Modes Mode Resolution Frequencykhz FrequencyhzTouch Screen Driver Installation Custom LA1950RTR / LA1950RTC / LA1950RTS Install InstructionsPlease Note Register Your Planar Products Today Cables, Replacement Lamps, Accessories Technical SupportProduct Registration and Technical Support Planar Systems, Inc