Troubleshoot
Problem & Question | Possible Solutions | |
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| Make sure the power button is ON and the Power Cord is properly connected | |
Power LED Is Not ON | to a grounded power outlet and to the monitor. | |
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| Is the power cord connected properly? | |
| Check the power cord connection and power supply. | |
| Is the cable connected correctly? | |
| (Connected using the | |
| Check the | |
| (Connected using the DVI cable) | |
| Check the DVI cable connection. | |
| * DVI input is not available on every model. | |
No images on the screen | If the power is on, reboot the computer to see the initial screen (the login | |
screen), which can be seen. | ||
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| If the initial screen (the login screen) appears, boot the computer in the | |
| applicable mode (the safe mode for Windows ME/XP/2000) and then change | |
| the frequency of the video card. | |
| (Refer to the Setting the Optimal Resolution) | |
| If the initial screen (the login screen) does not appear, contact the Service | |
| Center or your dealer. | |
| Can you see "Input Not Supported" on the screen? | |
| You can see this message when the signal from the video card exceeds the | |
| maximum resolution and frequency that the monitor can handle properly. | |
| Adjust the maximum resolution and frequency that the monitor can handle | |
| properly. | |
| Make sure the AOC Monitor Drivers are installed. | |
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Picture Is Fuzzy & Has | Adjust the Contrast and Brightness Controls. | |
Ghosting Shadowing Problem | Press to auto adjust. | |
| Make sure you are not using an extension cable or switch box. We | |
| recommend plugging the monitor directly to the video card output connector | |
| on the back . | |
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| Move electrical devices that may cause electrical interference as far away | |
Picture Bounces, Flickers Or | from the monitor as possible. | |
Wave Pattern Appears In The | Use the maximum refresh rate your monitor is capable of at the resolution | |
Picture | your are using. | |
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