Technical Support FAQ, Troubleshoot

TECHNICAL SUPPORT (FAQ)

TROUBLESHOOT

Problem & Question		Possible Solution
	•	Make sure the power button is ON and the Power Cord is
Power LED is not on		properly connected to a grounded power outlet and to the
		monitor.
	•	Is the power cord connected properly?
		Check the power cord connection and power supply.
	•	Is the cable connected correctly?
		(Connected using the D-sub cable) Check the DB-15 cable
		connection.
		(Connected using the DVI cable) Check the DVI cable
		connection.
		* DVI input is not available on every model.
	• If the power is on, reboot the computer to see the initial screen
		(the login screen), which can be seen.
No images on the screen		If the initial screen (the login screen) appears, boot the computer
No images on the screen		in the applicable mode (the safe mode for Windows ME/2000)
		in the applicable mode (the safe mode for Windows ME/2000)
		and then change the frequency of the video card.
		(Refer to the Setting the Optimal Resolution)
		If the initial screen (the login screen) does not appear, contact the
		Service Center or your dealer.
	• Can you see “Input Not Supported” on the screen?
		You can see this message when the signal from the video
		card exceeds the maximum resolution and frequency that the
		monitor can handle properly. Adjust the maximum resolution and
		frequency that the monitor can handle properly.
	• Make sure the AOC Monitor Drivers are installed.
	•	Adjust the Contrast and Brightness Controls.
Picture Is Fuzzy & Has Ghosting	•	Press to auto adjust.
Picture Is Fuzzy & Has Ghosting	•	Make sure you are not using an extension cable or switch box.
Shadowing Problem	•
Shadowing Problem		We recommend plugging the monitor directly to the video card

		output connector on the back.
	•	Move electrical devices that may cause electrical interference as
Picture Bounces, Flickers Or Wave		far away from the monitor as possible.
Pattern Appears In The Picture	•	Use the maximum refresh rate your monitor is capable of at the
		resolution you are using.
	•	The Computer Power Switch should be in the ON position.
	•	The Computer Video Card should be snugly fitted in its slot.
	•	Make sure the monitor’s video cable is properly connected to
		the computer.
Monitor Is Stuck In Active Off-Mode”	•	Inspect the monitor’s video cable and make sure no pin is bent.
	•	Make sure your computer is operational by hitting the CAPS
		LOCK key on the keyboard while observing the CAPS LOCK
		LED.The LED should either turn ON or OFF after hitting the
		CAPS LOCK key.
	•	Inspect the monitor’s video cable and make sure that no pin is
Missing one of the primary colors		damaged.
(RED, GREEN, or BLUE)	•	Make sure the monitor’s video cable is properly connected to
		the computer.

A2258P specifications

The AOC A2258P is a versatile 21.5-inch monitor designed to cater to a variety of computing needs, from casual browsing to professional tasks. Its sleek and modern design complements any workspace, making it an attractive addition to both home and office environments.

One of the standout features of the AOC A2258P is its Full HD resolution of 1920 x 1080 pixels. This high-definition clarity ensures that images, videos, and documents appear sharp and vibrant, providing an enhanced viewing experience for users. The monitor employs a 16:9 aspect ratio, which is ideal for watching movies and working with multiple applications side by side.

The AOC A2258P utilizes an IPS (In-Plane Switching) panel, known for its superior color accuracy and wide viewing angles. With a 178-degree horizontal and vertical viewing angle, this monitor allows users to view content from various positions without experiencing color distortion. This makes it perfect for collaborative work, as multiple viewers can see the same image with consistent quality.

In terms of performance, the AOC A2258P boasts a rapid response time, minimizing motion blur during fast-paced video games and movies. The monitor also features a comfortable refresh rate, ensuring smooth transitions and a pleasant experience during everyday tasks.

Connectivity is another strong suit of the AOC A2258P. It comes equipped with multiple USB ports, HDMI, and VGA inputs, allowing users to connect a variety of devices, from laptops to gaming consoles. This versatility makes it easy to integrate the monitor into existing setups without the need for additional adapters.

To enhance user comfort, the AOC A2258P includes Flicker-Free technology and a Low Blue Light mode. These features help reduce eye strain during prolonged use, making it a suitable option for those who spend long hours in front of a screen.

In summary, the AOC A2258P is a well-rounded monitor that combines style, performance, and comfort. With its Full HD resolution, IPS panel technology, rapid response time, and eye-care features, it addresses the demands of a diverse range of users, from professionals to casual consumers. Whether for work, play, or entertainment, the AOC A2258P stands out as a reliable choice for anyone in need of a quality display.