Asus VG278HR manual Troubleshooting FAQ, Problem Possible Solution

3.3Troubleshooting (FAQ)

Problem		Possible Solution
Power LED is not ON
	•	Press the button to check if the monitor is in the
		ON mode.

•Check if the power cord is properly connected to the monitor and the power outlet.

The power LED lights amber and	• Check if the monitor and the computer are in the
there is no screen image	ON mode.
	• Make sure the signal cable is properly connected
	the monitor and the computer.
	• Inspect the signal cable and make sure none of the
	pins are bent.
	• Connect the computer with another available
	monitor to check if the computer is properly
	working.
Screen image is too light or dark	• Adjust the Contrast and Brightness settings via
	OSD.
Screen image bounces or a wave	• Make sure the signal cable is properly connected to
pattern is present in the image	the monitor and the computer.
	• Move away electrical devices that may cause
	electrical interference.
Screen image has color defects	• Inspect the signal cable and make sure that none of
(white does not look white)	the pins are bent.
	• Perform All Reset via OSD.
	• Adjust the R/G/B color settings or select the Color
	Temperature via OSD.
3D function is not working well	• Make sure the input source is DVI (Dual-link) or
	HDMI, and the cable is connected. DVI (Single-link)
	& VGA are not supported for 3D function.
	• For DVI source: Make sure the screen resolution
	setting is 1920x1080 at 120Hz, 110Hz or 100Hz.
	For HDMI source: Make sure your graphics card or
	DVD player support HDMI 1.4.
	• Make sure the power button of wireless 3D glasses
	is turned on. Charge the wireless glasses if its
	battery is in low status.
	• Make sure the computer was installed with
	Microsoft® Windows Vista or Windows 7 operating
	system, and NVIDIA 3D drivers.
	• Visit NVIDIA website (http://www.nvidia.com/) for
	more information about system requirements, setup
	instructions, and PC games supported.

3-9 Chapter 3: OSD (On-Screen Display) Menu