3.3Troubleshooting (FAQ)
Problem
Power LED is not ON
Possible Solution
•Press the button to check if the monitor is in the ON mode.
•Check if the power cord is properly connected to the monitor and the power outlet.
The power LED lights amber and there is | • Check if the monitor and the computer are |
no screen image | in the ON mode. |
| • Make sure the signal cable is properly |
| connected the monitor and the computer. |
| • Inspect the signal cable and make sure |
| none of the pins are bent. |
| • Connect the computer with another |
| available monitor to check if the computer |
| is properly working. |
Screen image is too light or dark | • Adjust the Contrast and Brightness |
| settings via OSD. |
Screen image is not centered or sized | • Adjust the |
properly | settings via OSD. |
|
|
Screen image bounces or a wave pattern is | • Make sure the signal cable is properly |
present in the image | connected to the monitor and the |
| computer. |
| • Move electrical devices that may cause |
| electrical interference. |
Screen image has color defects (white does not look white)
•Inspect the signal cable and make sure that none of the pins are bent.
•Perform All Reset via OSD.
•Adjust the R/G/B color settings or select the Color Temperature via OSD.
Chapter 3: General Instructions |