Troubleshooting
The rubber friction washer is out of position and I cannot insert the cigarette lighter adapter into the car’s power outlet.
Solution
Please use a clean and empty table for disassembly. DO NOT ATTEMPT TO DO THIS IN THE CAR. Please use pliers to loosen the nut at the end of the cigarette lighter adapter slightly. It is not necessary to unscrew the entire nut. Move the friction washer back into centered position. Use pliers to tighten the nut firmly.
I pulled the TuneBase out of the power outlet of my car but the rubber washer slipped off and remained in the power outlet.
Solution
In some rare cases the specific make up ot the power outlet may cause the friction washer to get stuck in the power outlet and potentially slip off the cigarette lighter adapter.
DISCONNECT THE BATTERY OF YOUR CAR BEFORE ATTEMPTING TO REMOVE THE WASHER! ANY ATTEMPT TO REMOVE THE WASHER WITHOUT DISCONNETING THE BATTERY MAY RESULT IN PHYSICAL HARM OR DAMAGE TO THE CAR.
Use pliers to carefully remove the friction washer from the power outlet.