Troubleshooting

•Retrievalhours — Define the hours between which the e-mails are retrieved.

•Retrieval interval — Select the time interval between retrieving new e-mails.

Press Back twice to save your settings and return to your mailbox.

Some common problems that may occur when using e-mail are discussed in this section.

•Wrong e-mail account type: some service providers may only support one of the protocols IMAP4 and POP3, not both. If your e-mail account settings seem to be correct but you cannot connect to your remote mailbox, try changing the protocol. This requires you to create another account, as the protocol cannot be changed after account creation. Define all settings to match the previous account, but select the other protocol.

•Wrong Internet access point: if all e-mail settings, including the e-mail protocol, seem to be correct but you still cannot connect to your mailbox, it is possible that you need to change the Internet access point your account uses. For example, your SIM card may have separate GPRS connections defined for WAP and Internet use. Try the other access points to find out which one works with your e-mail account.

•Wrong password: because your password is masked when you enter it, it is easy to make a spelling error. Double-check your password if you get an error message when trying to retrieve e-mail.

•Settings are correct and e-mail can be received, but messages cannot be sent: check the Outgoing mail serv. setting. Security considerations often require that you need to use SMTP server of your service provider when sending e-mail. In other words, you may not be able to use the outgoing e-mail server of Company A if your SIM card is provided by Company B. You can determine the correct server by contacting the customer support of your e-mail service provider.

E-mail support

Copyright © 2006 Nokia. All rights reserved.	7

E62 specifications

The Nokia E62 is a notable device that emerged in the mid-2000s as part of Nokia's E-series, which focused heavily on business and productivity. Launched in 2006, the E62 was specifically designed for professionals, combining traditional phone features with advanced smartphone capabilities.

One of the standout characteristics of the Nokia E62 is its ergonomic design. It features a large QWERTY keyboard, which makes typing emails and text messages more efficient for users who require extensive communication options. The keys are well-spaced and tactile, providing a satisfying typing experience that was quite advanced for its time. The device is also equipped with a 2.4-inch display with a resolution of 240 x 320 pixels, offering clear visibility for emails, documents, and web browsing.

In terms of connectivity, the Nokia E62 supports GSM and GPRS standards, enabling users to stay connected through voice calls and data services. While lacking in 3G capabilities, the device could still access the internet and email via GPRS, making it suitable for on-the-go professionals. Bluetooth support allowed for seamless connections with other devices, including headsets and computers, facilitating a wide range of applications.

The Nokia E62 runs on the Symbian OS, specifically the S60 platform, which allows users to install various applications and customize the device to meet their needs. The presence of a microSD card slot enables users to expand storage, an important feature for those who required more space for documents, applications, and multimedia.

An impressive battery life is another highlight of the E62, with a removable battery that provided up to 6 hours of talk time and several days of standby. This longevity is crucial for business users who rely on their devices throughout the day without frequent interruptions for charging.

In summary, the Nokia E62 encapsulates an era of smartphones tailored to professional use. Its QWERTY keyboard, solid build quality, Symbian OS, and long-lasting battery make it a remarkable device in Nokia's lineup. While it may seem dated by modern standards, the E62 laid the groundwork for subsequent smartphones focused on productivity and efficient communication, demonstrating Nokia's commitment to the business user segment.