Nweb Error Messages, Error Cause Suggestion

Troubleshooting

nweb Error Messages

Error	Cause	Suggestion

	Low memory was detected. This	Nothing can be done. The phone
Low Memory	usually occurs then the user loads	Nothing can be done. The phone
Low Memory	usually occurs then the user loads	does not have sufficient memory
Detected	a Web page that is too large to fit	does not have sufficient memory
Detected	a Web page that is too large to fit	to download that page.
	in the phones memory.	to download that page.
	in the phones memory.

Unable to Load	The page could not be displayed	Nothing can be done. The Web
Unable to Load	because the client does not sup-	Nothing can be done. The Web
Page, unsupported	because the client does not sup-	page content is not supported by
Page, unsupported	port the display of content whose	page content is not supported by
content type “x”	port the display of content whose	the nweb or the phone.
content type “x”	type is <x>	the nweb or the phone.
	type is <x>

Unable to load	The URL contains an unsup-
page, unsupported	The URL contains an unsup-	None
page, unsupported	ported protocol.	None
URL protocol.	ported protocol.
URL protocol.

Unable to send	An error occurred sending the	Re-request web page. If signal
Unable to send	An error occurred sending the	strength is low, move to another
request.	HTTP request to the server.	strength is low, move to another
request.	HTTP request to the server.	location and re-request.
		location and re-request.

Unable to read	An error occurred sending the	Re-request web page. If signal
Unable to read	An error occurred sending the	strength is low, move to another
response.	HTTP request to the server.	strength is low, move to another
response.	HTTP request to the server.	location and re-request.
		location and re-request.

Unable to find host	nweb was unable to resolve the	Check the name of the host
address. Check the	nweb was unable to resolve the	address in the Options menu and
address. Check the	name of the proxy server.	address in the Options menu and
name and try again.	name of the proxy server.	try again.
name and try again.		try again.

Timeout finding the	nweb timed out trying to resolve	Re-request web page. If signal
Timeout finding the	nweb timed out trying to resolve	strength is low, move to another
host address.	the name of the proxy server.	strength is low, move to another
host address.	the name of the proxy server.	location and re-request.
		location and re-request.

Unable to open	nweb could not open a secure	Re-request web page. If signal
Unable to open	nweb could not open a secure	strength is low, move to another
secure socket.	socket.	strength is low, move to another
secure socket.	socket.	location and re-request.
		location and re-request.

Unable to establish
secure connection	The SSL handshake failed.	Verify the host address and try
to host, secure	The SSL handshake failed.	again.
to host, secure		again.
handshake failed.

Unable to connect	nweb could not establish a con-	Re-request web page. If signal
Unable to connect	nweb could not establish a con-	strength is low, move to another
to host.	nection to the host.	strength is low, move to another
to host.	nection to the host.	location and re-request.
		location and re-request.

Unable to load
page, SSL is not	SSL is not supported on the	Nothing can be done. SSL is not
supported on this	device.	supported by the phone.
device.

36	nweb User’s Guide

nweb Error Messages

Error

Cause

Suggestion

nweb User’s Guide