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Nextel® Terms and Conditions of Service

not limited to, a Universal Service Fund assessment and a Telephone Relay Service fee. Nextel also imposes a Federal Programs Cost Recovery (“FPCR”) fee that is not a tax or government mandated, but is kept by Nextel to recover Nextel’s costs for complying with Federal Communications Commission (“FCC”) programs and mandates. The FPCR fee is subject to adjustment, and Nextel will provide advance notice to Customer through the “Nextel News” section of Customer’s bill or a bill insert of any significant increase in the FPCR fee. Please consult the current Nextel pricing materials, a sales consultant or visit http://www.Nextel.com for information regarding the FPCR fee and the current amount of the fee. Additional fees may be added to Customer’s bill to recover Nextel’s costs for funding government programs or initiatives.

Early Termination Component of Rate Structure - Nextel incurs a significant cost in activating Service to Customer, including a large up-front cost in offering Equipment to Customer. These costs are partially recouped over the length of Customer’s Agreement with Nextel through monthly service rate charges to Customer, which have been established in part for this purpose. If Customer breaches this Agreement or terminates Service for any reason (including by porting its Phone number to another service provider), Customer understands and acknowledges that Nextel will not

receive the full benefit of its Agreement with Customer, in part, because Nextel will not continue to receive monthly service charges from Customer. As a result, Nextel shall incur damages that are difficult, if not impossible, to determine.

THEREFORE, IN THE CASE OF BREACH OR EARLY TERMINATION OF THE AGREEMENT BY CUSTOMER, CUSTOMER SHALL PAY TO NEXTEL, AS LIQUIDATED DAMAGES AND NOT AS A PENALTY (IN ADDITION TO ALL AMOUNTS THEN OWED TO NEXTEL), $200

FOR EACH NUMBER ASSIGNED TO CUSTOMER’S ACCOUNT AS A REASONABLE ESTIMATE OF THE DAMAGES INCURRED BY NEXTEL. This is intended to maintain Nextel’s overall rate at an acceptable level despite Customer’s early termination and will be assessed without exception unless otherwise provided in this Agreement or by applicable law.

Failure to Pay - Customer acknowledges that time is of the essence with respect to all amounts owed to Nextel. IF CUSTOMER HAS NOT PAID ITS MONTHLY INVOICE IN FULL BY THE DUE DATE, A LATE PAYMENT CHARGE OF UP TO 1.5% PER MONTH (18% ANNUALLY), OR SUCH LESSER AMOUNT PERMITTED BY LAW, MAY BE APPLIED TO THE TOTAL UNPAID BALANCE DUE AND OUTSTANDING. THIS LATE PAYMENT CHARGE IS ASSESSED TO RECOVER COSTS FOR CUSTOMER’S FAILURE

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Contents @NNTN5503B@ Page Contents Recent Calls Memo Nextel Phone Services 100 Understanding Status Messages122 Motorola Limited Warranty Page Declaration of Conformity Getting Started Removing the Battery Door Removing the Battery DoorLocating Your SIM Card BatteryInserting the Battery Getting StartedCharging the Battery BatteryBattery Charger Removing the BatteryBattery Use and Maintenance Charging TimesPowering On and Off Powering On and OffActivating Service Enabling SecurityPhone Programming Finding Your Phone Number and Direct Connect NumberNextel Voice Mail Nextel Worldwide ServiceCustomizing Features Nextel Voice MailDisplay Options Phone BasicsText Area Menus and ListsMain Menu Status Icons Turning the PIN Requirement On and Off SIM Card SecuritySIM Card Security Unblocking the PIN Entering the PINChanging the PIN Changed SIM PIN displaysInserting and Removing Your SIM Card Inserting Your SIM CardLocking the Keypad Removing Your SIM CardAccessories AccessoriesNextel Voice Mail Text Messaging Nextel Customer CareCalls Nextel Customer Care I315 Phone Menu TreeDirect Connect Calls Making CallsPhone Calls Dialing Direct Connect NumbersPhone Calls Receiving CallsCall Icons Direct Connect CallsFrom the Recent Calls List Ways to Enter CallsFrom the Keypad From ContactsRedialing the Last Number Using Speed Dial and Turbo DialWays to Enter Calls Using One Touch Direct Connect Using SpeakerphoneUsing Mute Making Emergency Phone CallsMaking Emergency Phone Calls Sending Call Alerts Using the Call Alert QueueCall Alerts Receiving Call AlertsResponding to Call Alerts in the Queue Using the Call Alert QueueViewing Date and Time Deleting Call AlertsDirect TalkSM Using Direct TalkSMOff-Network Walkie-Talkie Talk Range Channels and CodesExiting Direct TalkSM Select Exit DirecTalkDirect TalkSM Making and Receiving Code Calls in Direct TalkSM ModeReceive All Select Receive AllMaking a Private Direct TalkSM Call Private Direct TalkSM CallsPrivate Only Receiving a Private Direct TalkSM CallUsing Direct Launch Making Emergency Calls in Direct TalkSM ModeSetup Options OptionsUsing State Tone Setup OptionsRecent Calls Storing Recent Calls to ContactsDeleting Recent Calls Deleting Recent CallsSelect Delete All Entering Text Using Alpha ModeUsing Word Mode Entering a WordChoosing a Language Special Function KeysAdding Words to the Database SpacesPunctuation Using Numeric ModeUsing Symbols Mode Entering TextContacts Searching for a Name Viewing ContactsContacts Showing Only Direct Connect Numbers and Talkgroups Creating EntriesCreating Entries Storing Numbers Faster Assigning OptionsDelete an Entry Editing EntriesDeleting Entries Delete a Number or AddressCreating Pauses and Waits Checking CapacityInternational Numbers Memo Forwarding All Calls Call ForwardingSelect All Calls Forwarding Missed Calls Turning Off Call ForwardingTurning Off Call Forwarding Call Forwarding Viewing Call Forwarding SettingsSelect Retrieve Status Select In Call Setup Call Waiting Advanced Calling FeaturesSwitching Between Calls Call WaitingPutting a Call on Hold, Making a Second Call Putting a Call on HoldCalling 2 People Merging 2 Calls into a 3-Way CallMaking International Calls Setting One Touch Direct ConnectCreating Pauses and Waits While Dialing Creating Pauses and Waits While DialingJoining a Talkgroup Group ConnectTM CallsOptions One Touch DC Assigned Number Making Group ConnectTM Calls Call TimersSetting Up More Talkgroups Receiving Group ConnectTM CallsUsing Your Phone as a Modem Making TTY Calls Turning On the TTY FeatureMaking TTY Calls Select In Call Setup TTY Type Choosing a ModeChanging the TTY Baud Rate Non-Emergency Numbers Telecommunications Relay ServiceSpecial Dialing Codes Special Dialing CodesCaller ID Nextel Phone ServicesAlternate Line Service Per-Call BlockingNextel Call RestrictionsCall Restrictions Setting Your Phone to Vibrate Ring TonesViewing Ring Tone Assignments Ring and VibrateAssigning Ring Tones to Contacts Ring and VibrateDeleting Custom Ring Tones Downloading More Ring TonesManaging Memory Ring TonesMessage Center Accessing the Message CenterMessage Center Options Receiving Messages Setting Notification OptionsMessage Notifications Message Center Message CenterReceiving a Message Accessing Voice Mail from the Message CenterVoice Mail Messages Sending Unanswered Calls to Voice MailNextel Voice Mail Setting Up Your Voice Mail BoxPlaying Messages Changing Your Password Recording Your NameMultiple Greetings Advanced Voice Mail FeaturesRecording Your Active Greeting Recording Your Active GreetingGreetings Schedule Automatic PlaybackChanging the Playback Order of Messages Delivery Options Advanced Voice Mail FeaturesRecording, Forwarding, and Replying to Messages Working With Group Lists Message Forwarding Nextel Voice Mail Tree Nextel Voice Mail TreeReceiving a Message SMS and Two-Way MessagesSMS Messages Reading from the Message CenterCalling and Storing Numbers Accessing Two-Way MessagesTwo-Way Messages and Net Alerts SMS and Two-Way MessagesFrom the Message Center Deleting Net AlertsSending Two-Way Messages Two-Way Messages and Net AlertsSMS and Two-Way Messages Wireless Data Services Wireless Data ServicesWireless Data Services Accessing Wireless Data Services From Your PhoneNavigation Keys Guides and Demos Guides and DemosGPS Enabled Important Things to Keep in MindNever rely solely on one device for navigation Making an Emergency CallMaking an Emergency Call GPS Enabled Viewing Your Approximate LocationEnhancing GPS Performance Enhancing GPS PerformanceGPS antenna area Updating Satellite Almanac Data Setting Privacy OptionsUpdating Satellite Almanac Data Using GPS with Map Software Setting the GPS PIN Security FeatureSoftware Compatibility Using GPS with Map SoftwareGetting Started Set Nmea OUT to Off Setting Your Phone to Not Ring Setting the VolumeCustomizing Your Phone Phone Calls Features Using SettingsDisplay/Info Features Seeing the Display BetterSecurity Features DC/GC Options FeaturesVolume Features Using SettingsOptional Features Advanced FeaturesGames Using a Remote PTT Button Using a HeadsetAttaching a Headset Nextel Customer Care Domestic Customer CareNextel Worldwide Customer Care Message Description Understanding Status MessagesStatus Messages Message Description Understanding Status Messages Call Your ProviderNextel Terms and Conditions of Service Nextel Terms and Conditions of Service Activates Service through the Equipment102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 RF Operational Characteristics Safety and General InformationPortable Radio Product Operation and EME Exposure Two-way radio operation Approved AccessoriesPhone Operation Body-worn operationPortable Radio Product Operation and EME Exposure Electro Magnetic Interference/Compatibility Medical DevicesOperational Warnings Blasting Caps and Areas Cleaning and Drying ConsiderationsOperational Cautions BatteriesAccessory Safety Information Accessory Safety Information129 Products as defined One 1 year from Above What Does this Warranty Cover?Accessories as One 1 year from Defined above First consumerMotorola Limited Warranty What is not covered? ExclusionsTTY-877-483-2840 133 What This Warranty Covers and For How Long IV. What This Warranty Does Not Cover III. How to Get Warranty ServiceII. General Provisions VI. Patent and Software Provisions 137 Patent and Trademark Information Index NumericsType 33, 38 viewing 39 Customer Care Email 38, 41Index 125 143
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