Please retain your original dated sales receipt for your records. For warranty service of your Motorola Personal Communications Product you will need to provide a copy of your dated sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
Service & Repairs
If you have questions or need assistance, we're here to help. Go to www.motorola.com/repair (United States) or www.motorola.com/support (Canada), where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at
Motorola Limited Warranty for the United States and Canada
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola Mobility, Inc. warrants its mobile telephones (“Products”),
Products and Accessories
Products Covered | Length of Coverage |
Products and Accessories as | One (1) year from the date of purchase by the |
defined above, unless otherwise | first consumer purchaser of the product unless |
provided for below. | otherwise provided for below. |
Decorative Accessories and | Limited lifetime warranty for the lifetime of |
Cases. Decorative covers, bezels, | ownership by the first consumer purchaser of |
PhoneWrap™ covers and cases. | the product. |
Products Covered | Length of Coverage |
|
|
Monaural Headsets. Ear buds | Limited lifetime warranty for the lifetime of |
and boom headsets that transmit | ownership by the first consumer purchaser of |
mono sound through a wired | the product. |
connection. |
|
Products and Accessories that | The balance of the original warranty or |
are Repaired or Replaced. | for ninety (90) days from the date returned to |
| the consumer, whichever is longer. |
Exclusions (Products and Accessories)
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage.
Use of
Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering;
(c)mismatched board serial numbers; or (d) nonconforming or
63