Worldwide Traveling Tips
BlackBerry® 8830 World Edition smartphone
Before You Travel
Activate your BlackBerry 8830 in the U.S. with voice and/or data service:
Voice and/or data service must be enabled prior to travel. Before traveling be sure that you have placed and received a call and accessed data services, if needed while traveling. Service must first work on the Nationwide Sprint Network before it will work while roaming.
Enable your BlackBerry 8830 SIM card and request international voice and/or data capability:
1. Chat with or email an international support rep by visiting sprint. com/international and clicking Chat with us or Email us or place a call to
2. Request that your SIM card be activated
3. Specify that international voice and/or international data be enabled
Check coverage, rates and features available for the location(s) you will visit:
1.Visit sprint.com/sww
2.Select a country and click Search
3.View features available in city list. Scroll through or select first letter of city name
4.The BlackBerry 8830 will operate where “Worldmode” displays
Identify international calling codes for location(s) you will visit and location(s) you plan to call:
To make an international call while traveling internationally you will need:
>The international access code of the country you are traveling in
>The country code for the country you are calling to
>The phone number you are calling
International access codes and country codes are available on sprint.com/sww or access travel guide for the country you will be visiting:
1.From sprint.com/support, select BlackBerry 8830 from device list
2. Select Travel Tips link
3.Select country you will be visiting for specific dialing and service details
Set voicemail passcode:
You must know your voicemail passcode to access voicemail outside of the U.S. If you do not know your passcode, you may reset it at sprint.com:
1.Log in to My Sprint
2.Select Settings & Passwords at the bottom
3.Click Voicemail Passcode
4.Enter new passcode,
Texting:
Your device will automatically be able to receive texts when traveling internationally. All texts received while traveling internationally are billed the same rate for the country you are traveling in, regardless of where the text is sent from. Check sprint.com/sww for texting rates or check sprint.com/support (select your device) to prevent your device from receiving texts. You will need to enable your device
to send texts while roaming on GSM networks. Once the steps below are completed you will be able to send texts on any available network while traveling internationally; this process only needs to be completed once.
To enable device for sending texts on GSM networks:
1.Select the Manage Connection icon
2.Select Mobile Network Options
3.Highlight Network Mode tab at bottom of screen
4.Push in the trackball and scroll down to GSM
5.Push in the trackball again to select GSM
6.Select button to return to previous menu
7.Screen will prompt to select save changes made, highlight Save and push in trackball to confirm
8.Go to Options > SMS Text
9.In the Service Center field type +12819659999
10.Push in the trackball and select Save
Note: for “+” key, select the “O” key with the plus sign (+) above it. Once SMSC is entered it will not display.
Sending a text while traveling is identical to sending a text from home.
1.When sending a text to a
2.When sending a text to a
*North American Numbering Plan Countries: Anguilla, Antigua, Bahamas, Barbados, Bermuda, British Virgin Islands, Canada, Cayman Islands, Dominica, Dominican Republic, Grenada, Jamaica, Montserrat, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Trinidad and Tobago, Turks and Caicos Islands, and U.S. Territories (Puerto Rico, U.S. Virgin Islands and Guam).
Sprint Worldwide Traveling Tips > Blackberry 8830 World Edition smartphone | 095827 Revised 4/10 |