Blackberry BBCURVE, 8310 manual Am not receiving messages

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Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send the messages when you return to a wireless coverage area.

If the menu item for sending a message does not appear, verify that you have added an email address or PIN for your contact.

If you created an email address or added an existing email address to your device using the email setup web site, verify that you have received an activation message on your device from the BlackBerry Internet Service. If you have not received an activation message (the message might take a short period of time to arrive), use the email setup web site to send a service book to your device.

If you have not received a registration message from the wireless network, register your device. In the device options, click Advanced Options. Click

Host Routing Table. Press the key. Click Register Now.

Resend the message. Open the message. Press the key. Click Resend.

I am not receiving messages

Try performing the following actions:

Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area.

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Contents Getting Started Guide MAT-15808-001 PRINTSPEC-016 SWD-223556-06182007-001 RBN41GW Contents Legal notice Welcome to BlackBerry Page Set up your device Insert the SIM card and batteryRemove the battery cover Insert the SIM card Charge the battery Battery power level indicators Complete the setup wizard About email setup options Add or create an email address using the setup wizard Page Page Learn the basics Move around the screen Open a menuChange the value in a field Full menuTyping basics Typing tipsApplications Home screen status indicators Message list status indicators Phone status indicators Wireless network coverage indicatorsPage Page Make a call Start using your deviceSend an email message Send an SMS text message Click Compose SMSAdd a contact Take a picturePair with a Bluetooth enabled device Visit a webAbout using your device with a computer Installation prerequisites About accessories About adding applications to your device Insert a media card Insert the media card Find more information Cannot connect to a wireless network TroubleshootingCannot associate my device with an email address Page Cannot send messages Am not receiving messages Cannot make or receive calls Page Legal notice Page
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