I cannot charge the phone or battery capacity is low
The charger is not properly connected or the battery connection is poor. Remove the battery and clean the connectors.
The battery is worn out and needs to be replaced. See Charging the battery on page 7.
No battery icon appears when I start charging the phone
It may take a few minutes before the battery icon appears on the screen.
Some menu options appear in grey A service is not activated. Contact your network operator.
I cannot use SMS/text messages on my phone
Settings are missing or incorrect. Contact your network operator to find out the correct SMS service centre setting. See Text messages on page 28.
I cannot use picture messages on my phone
Your subscription does not include data capability. Settings are missing or incorrect. Please contact your network operator.
See Help in your phone on page 7 or go to www.sonyericsson.com/support to order settings and follow the instructions on the screen. See Settings on page 47.
How do I turn on and off T9
Text Input when writing?
When you enter text, press and hold
down . You will see at the top of the screen when T9 Text Input is activated.
How do I change phone language?
1From
>the General tab > Language
>Phone language.
2Select an option.
I cannot use the Internet
Your subscription does not include data capability. Internet settings are missing or incorrect. Please contact your network operator.
See Help in your phone on page 7 or go to www.sonyericsson.com/support to order Internet settings, and follow the instructions on the screen. See Settings on page 47.
64Troubleshooting
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