ION PROFILE PRO quick start Troubleshooting, Problem Cause Solution

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TROUBLESHOOTING

Refer to the following troubleshooting scenarios if you experience difficulty recording your vinyl to your computer.

 

 

PROBLEM

 

 

 

 

CAUSE

 

 

 

 

SOLUTION

 

 

 

 

 

 

 

 

 

 

 

Needle is not on the record.

 

 

 

Place the needle on the record.

 

 

 

I am not hearing any audio

 

 

Turntable not powered.

 

 

 

Make sure that the turntable is connected to a live power outlet

 

 

 

 

 

 

 

and that it is powered on.

 

 

 

 

when I am recording.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

RCA outputs not connected to

 

Make sure you have connected the turntable’s RCA outputs to a

 

 

 

 

 

 

 

 

 

speaker system.

 

 

 

speaker system and that the speaker system is powered on.

 

 

 

 

 

 

 

 

 

Cartridge

connection is

not

 

 

Cartridge must be securely connected to the tonearm whenever

 

 

I

am

experiencing

poor

 

 

secure.

 

 

 

 

you are using the turntable.

 

 

 

 

sound quality.

 

 

 

 

 

Vinyl record is dirty or

 

 

Try dusting off and gently wiping the surface of the record before

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

scratched.

 

 

 

 

playing it.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Make sure that your computer’s audio playback options are

 

I cannot hear my recordings

 

 

 

 

 

 

 

configured in one of the following ways:

 

 

 

 

 

 

 

 

 

„

In Windows XP, go to Start X Control Panel X Sounds

 

when I try to play them from

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

and Audio Devices (on Windows XP) or Start X Control

 

my computer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Panel X Sound (on Windows Vista) and make sure that

 

 

 

 

 

 

 

 

 

Computer audio output not set

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

your computer’s audio card is selected as the Sound

 

 

 

 

 

 

 

 

 

correctly.

 

 

 

 

 

Playback device under the Audio tab.

 

 

 

While

the

turntable

is

 

 

 

 

 

 

„

Alternatively, you can

play audio from

your computer

 

 

 

 

 

 

 

 

 

through the turntable’s RCA audio outputs.

Simply select

 

connected, I cannot listen to

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

“USB Audio Codec” as the Sound Playback device and any

 

any

music

from

my

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

audio from your computer will play through the turntable’s

 

computer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

RCA outputs.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

In Vista, you may need to manually specify “stereo” for the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

recording input.

 

 

 

 

When

recording

into

my

 

 

 

 

 

 

 

Go to Start X Control Panel X Sound (in Classic View). Then,

 

 

computer on Windows Vista,

 

 

Recording

input properties

in

 

 

click on the Recording tab and highlight the Microphone input

 

 

my

recordings

are mono

 

 

Vista not set to “stereo”.

 

 

 

(USB Audio Codec). Click on Properties to bring up the input

 

 

instead of stereo.

 

 

 

 

 

 

 

 

 

settings. Next, click on the Advanced tab and select “2 channel,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

16 bit, 44100 Hz (CD quality)” in the Default Format pull-down

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

menu. Lastly, click Apply to accept the settings.

 

 

 

My

music is

playing

at a

 

 

Incorrect speed selected on the

 

 

Make sure that you are playing your records at the speed they

 

 

 

 

 

 

were intended to be played.

Select between the two different

 

 

strange pitch.

 

 

 

 

 

turntable.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

speeds by pressing 33RPM or 45RPM.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BEFORE RETURNING THE PRODUCT, please contact ION Audio or your retailer for technical support. Contact information can be found in the Safety Instruction Booklet included with this product.

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Contents Guide D’UTILISATION Rapide Quickstart GuideManual DE Inicio Rápido KurzanleitungPage Quickstart Guide IntroductionRear Panel Features General Controls Stop Button This button stops the turntable motorWindows XP, go to Start X Control Panel X Sounds TroubleshootingProblem Cause Solution Audio Devices on Windows XP or Start X ControlGuía DE Inicio Rápido IntroducciónCaracterísticas DEL Panel Trasero Controles Generales ImportanteEn Windows, vaya a Start X Control Panel X Sounds and Audio Solución DE ProblemasProblema Causa Solución En PropertiesGuide D’UTILISATION Rapide Caractéristiques DU Panneau Arrière Commandes Principales Problème Cause Solution Allez à Démarrer X Panneau de configuration X Son modeDépannage Kurzanleitung EinführungÜbersicht Über DIE Zurück Bedienelemente WichtigSounds und Audiogeräte Windows XP oder Start Problem Ursache LösungFehlerhilfe Gehen Sie auf Start X Systemsteuerung X Sound in derGuida Rapida IntroduzioneCaratteristiche Pannello Posteriore Comandi Generali Risoluzione DI Problemi Problema Causa SoluzioneSnelstartgids IntroductieOverzicht Achterpaneel Algemene Bediening BelangrijkProbleemoplossing Probleem Oorzaak OplossingManual Version

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