Siemens 50 manual Logging and Tracing, LAN Port Mirroring, Tracing Capabilities within the Phone

Page 14

Logging and Tracing

OpenStage phones are perfect. But if something should go wrong anyhow, the customer service needs tools to focus on the problem. Service effort is needed, but should be mini- mized. Therefore, OpenStage phones provide plenty of tools and options to find the cause of a problem quickly, even if it is not located at the phone.

LAN Port Mirroring

Every OpenStage phone has a built-in Ethernet switch. One of the ports is used to connect the phone to the local network. The other port is intended for connecting a PC, thus allowing network connectivity for both devices with only one wire from the desk.

In addition, the PC port enables network monitoring which might be useful for development and error tracing. For this purpose, the PC port must be configured as a mirror for the LAN port by setting PC port mode to “mirror” (see [3]). If configured this way, the complete traf- fic of the LAN port will be passed through to the PC port, just like with a simple network hub. Now, a network tracing tool on the PC can trace all IP traffic, like SIP over UDP, or XML over HTTP, for instance.

Tracing Capabilities within the Phone

OpenStage phones provide strong support for system integration, testing, and troubleshoot- ing. Besides the Administration Guide [3], the tracing capabilities of the phone are described in [5].

Basic Troubleshooting

For tracking network issues, the phone can execute ping and traceroute tests; these can be controlled and viewed online using the WBM.

For elementary troubleshooting, the phone provides an overview about basic issues in the user menu. The admin can ask the user to read that basic information to get a first hint about the possible causes of an issue:

Problem Description

Error code

Network Problem No network connection

LI1

Not Initialised Waiting for data

I1

Unable to use LAN 802.1x error

LX1

Unable to use LAN Physical connection missing

LP1

Unable to Register Server timeout

RT2

Unable to Register Server failed

RF2

Unable to Register Authentication failed

RA2

Unable to Register No number configured

RN2

Unable to Register No server configured

RS2

Unable to Register No registrar configured

RG2

Unable to Register No DNS domain configured

RD2

Unable to Register Rejected by server

RR2

Unable to Register No phone IP address set

RI2

Survivability Backup route active

B8

Survivability Backup not configured

RS8

Survivability Backup timeout

RT8

Survivability Backup authentication failed

RA8

Open Communications Principles and Best Practices

24/09/2010, page 14

Page 13 Page 15
Image 14
Page 13 Page 15
Contents HowTo Scope Contents Preparation Supplying Power for the PhonesFeature OpenStage 20E 40 G 60 G 80 GOpenStage 20/20E Energy saving modePower consumption W Fast Ethernet variants OpenStage 20 G OpenStage 40 G OpenStage 60 G Connecting OpenStage Phones to the IP NetworkPower consumption W Gigabit Ethernet variants OpenStage 80 GPlug & Play / Autoprovisioning Plug & Play One Step Provisioning and ConfigurationProvisioning via the WPI WorkPoint Interface Local Menu Single Phone Configuration Local Menu, WBMIf a Firewall or NAT get in the Way Web Based Management WBMXML Applications Using OpenStage@AsteriskBusy Lamp Function BLF Send URL / Remote Server ControlCTI for OpenStage Uacsta Services on the SIP ServerCall Completion CCBS/CCNR Events Generated by the SIP ServerEvents Generated by OpenStage Services on the OpenStage deviceChanging the Caller Information PAI Header Multi Address Appearance MAA Automatic Call Answering Using Alert-Info Header LAN Port Mirroring Problem Description Error codeLogging and Tracing Tracing Capabilities within the PhoneRemote Control the Husim Phone Tester QoS Data CollectionPage Abbreviations LimitationsReferences Siemens Enterprise Communications GmbH & Co. KG

50 specifications

Siemens 50, a notable offering from Siemens’ extensive range of solutions, is designed to cater to various industrial automation needs. This robust device integrates innovative technologies, making it a crucial component in modern manufacturing and process control systems.

One of the primary features of Siemens 50 is its advanced automation capabilities. The system is equipped with a powerful controller that is able to manage complex tasks with high precision and efficiency. The use of Siemens’ own TIA Portal software allows for seamless integration and programming, making it user-friendly for engineers and technicians. Its modular design enables easy expansion and customization to fit a variety of applications.

Communication is another strong suit of Siemens 50. It supports a range of communication protocols such as PROFINET, Modbus, and EtherNet/IP. This interoperability ensures that the device can connect effortlessly with existing infrastructures, facilitating data exchange between multiple devices and systems. This feature is critical for the Industrial Internet of Things (IIoT), where connectivity and real-time data access improve monitoring and control processes.

In terms of performance, the Siemens 50 is known for its reliability and efficiency. With an optimized power management system, it reduces energy consumption while maintaining high operational outputs. The device is designed for durability, capable of withstanding harsh industrial environments, which includes resistance to dust, moisture, and temperature variations.

Safety is a key characteristic of Siemens products, and Siemens 50 does not fall short. It is equipped with integrated safety features that adhere to international standards, ensuring a safe operating environment. These features help in mitigating risks associated with machinery operation, thereby protecting both workers and equipment.

The Siemens 50 also embraces the trend toward digitization in manufacturing. It provides advanced diagnostic tools and analytics that help operators in predictive maintenance, minimizing downtime and enhancing overall productivity. By leveraging powerful data analytics, users can gain insights into operational efficiency, which can be used to drive continuous improvements.

Overall, Siemens 50 stands out for its advanced features, robust communication capabilities, efficiency, safety measures, and support for digitization. This makes it a versatile choice for industries seeking to optimize their automation processes while ensuring safety and reliability.
Top Page Image Contents