Motorola 68000202986-A manual Troubleshooting, Crash recovery, Reset, Service & Repairs

Page 34

Troubleshooting

Crash recovery

In the unlikely event that your phone stops responding to taps and key presses, try a quick reset. Remove the back cover and battery (“Assemble & charge” on page 4), then replace and switch your phone on as usual.

Reset

To reset your phone to factory settings and erase all

the data on your phone, press Menu > Settings

>SD card & phone storage > Factory data reset

>Reset phone.

Warning: All data on your phone will be deleted. Data on your microSD memory card will not be deleted.

Service & Repairs

If you have questions or need assistance, we're here to help.

Go to www.motorola.com/repair (United States) or www.motorola.com/support (Canada), where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1800734870 (United States Android products), 18003316456 (United States all other

32Troubleshooting

Image 34

Contents Motorola XT720 Page Congratulations More informationImportant keys & connectors Your phoneContents Let’s go Charge upTurn it on & off Set up & goWireless & networks Wi-Fi settings Make & answer callsCool content & more Tap Touchscreen & keysTouch tips Tap & holdFlick DragPinchtooom Gesture Sleep & wake upMy Sign SliderSpin the screen Press Menu Settings Sound & display Screen timeoutOrientation Quick start Home screen Home screenPhone or press Home from a menu. It’s basically like this Apps WidgetsShortcuts Menu Add ShortcutsApplications tab Phone status & notificationsEmergency calls CallsIncall options Phone Return to call in progressWeb ConnectTo use a wireless network, press Menu Settings Select web linksFind it Menu Settings Wireless & networks Bluetooth BluetoothTM wirelessTurn Bluetooth power on or off Wireless & networksReconnect devices ListDisconnect devices Press Menu Settings Wireless & networksBluetooth settings Device name. Enter a name and tap OK Edit propertiesApps for all Browse & install appsAndroid MarketTM Manage & restore apps GmailTM Manage your lifeWhat can you manage? Create a new emailTips Set up an accountCalendar ComposeAdd calendar events Find it Menu Settings Accounts & syncGoogle data synchronization Manage calendar eventsSelect apps to synchronize Find it Menu Settings Accounts & sync Add account CorporateSynchronize with MicrosoftTM Office OutlookTM Tap Save & SyncContacts Quick start ContactsTips & tricks Wireless & networks Bluetooth Battery tipsSettings Accounts & sync Wireless & networks Wi-FiCreate widgets PersonalizeChange your shortcuts Date & time Sounds & display settingsRingtones Language & regionQuick start Lock your phone Lock your phoneScreen lock Reset TroubleshootingCrash recovery Service & RepairsTroubleshooting DON’Ts Battery Use & SafetyDOs 032375o While driving, Never Battery ChargingDriving Precautions While driving, AlwaysRepetitive Motion Seizures/BlackoutsNov0109 Glass Parts Symbol KeySmall Children Operational WarningsAuthorities for more information Radio Frequency RF EnergyExposure to RF Energy For indoor use onlyRF Energy Interference/Compatibility RF Energy Operational PrecautionsDo not carry the mobile device in the breast pocket Specific Absorption Rate Ieee Information from the World Health Organization FCC Notice to Users European Union Directives Conformance StatementAll other relevant EU Directives Industry Canada Notice to Users Reorient or relocate the receiving antennaEmergency Calls NavigationYour Location Performance TipsSmart Practices While Driving Privacy & Data Security Page Use & Care California Perchlorate Label Mobile Devices & Accessories Packaging & Product GuidesRecycling Hearing Aid Compatibility with Mobile PhonesSoftware Copyright Notice Open Source Software Information Content CopyrightOSS Management North US Hwy Export Law Assurances Motorola Limited Warranty for the United States and CanadaWhat Does this Warranty Cover? Product RegistrationThat are Repaired or Products Covered Length of CoverageReplaced Products Covered CD-ROM, or floppy diskWhat Will Motorola Do? How to Obtain Warranty Service or Other InformationWho is Covered? What Other Limitations are There?Page Copyright & Trademarks Page Accessories