Motorola 2 Troubleshooting, Crash recovery, Reset, If your display is locked, follow these steps

Page 68

Troubleshooting

Crash recovery

In the unlikely event that your phone stops responding to touches and key presses, try a quick reset. Remove the back cover and battery (“Assemble & Charge” on page 7), then replace and turn on your phone as usual.

Reset

If you want to clear your phone, or if you forget your unlock PIN or Password, you

can reset your phone to factory settings

and erase all of your data (if you forget your unlock Pattern, see “Quick Start:

Security” on page 58).

Warning: All downloaded apps and user data on your phone will be deleted. Data on your memory card will not be deleted.

If your display is not locked,

touch Apps > Settings > Privacy > Factory Data Reset > Reset Phone

If your display is locked, follow these steps:

1.Read through all of the following steps before you begin, so that you can be ready.

2.Turn off your phone.

If your phone is not responding,

try a quick reset. Remove the back cover and battery (“Assemble & Charge” on page 7), then insert the battery and install the back cover.

3.When your phone is off, press and hold both volume keys together, then press Power to turn on the phone.

4.When your phone shows the boot mode menu, press Volume Down to highlight “Recovery.”

5.Press Volume Up to start “Recovery.”

66 Troubleshooting

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Contents User’s Guide Page Powerful just got a lot more fun WelcomeWelcome Contents Your Phone Touch a text box like in a message or search to enter textBlank spot in a text box, then choose Input MethodFind More Information New for Android 4.0 Ice Cream Sandwich Text MessagingSettings Settings Settings are regrouped,Let’s Go Assemble & ChargeTouchscreen & Keys Quick Start TouchscreenContacts AccountsDrag or flick Scroll slowly drag or quickly flick Power & Sleep Key Volume KeysSettings Display Sleep Menu, Home, Search, & Back KeysHome Screen Quick Start Home ScreenSearch Quick Start Personalize PersonalizePhone Status & Notifications Language & Region Display SettingsSounds Menu My apps AppsQuick Start Apps Manage & Restore Apps Update To make your apps updateChoose Carefully Allow automatic updating checkboxUpdate Your Phone Quick Start Calls Using your computerCalls Make & Answer Calls Make a call In the dialer, enter a number then touchEnd Calls Speed DialVoice Dial HandsfreeMute & Hold Enter Numbers During a Call VoicemailRecent Calls Hold CallConference Calls Your Phone NumberYour Caller ID Call Forwarding & WaitingEmergency Calls People Quick Start PeopleTransfer Contacts Create Contacts Call, Text, Edit or Delete ContactsLink Contacts Quick Start, Social Networking Social networkingGroups Time by touching Menu Settings in the social networking app Add or Delete AccountsAccounts & sync ADD Account Facebook To delete an account along with itsTip In the phone unlock screen, drag to MessagesQuick Start, Messages Read, Reply, Forward & Delete Text Messages Go to you. To change this, touchCreate Text Messages Find it Apps Gmail or EmailChat Sign in and try a quick chatEmergency Alerts Text Entry Quick Start Text EntryText Entry Settings SwypeQuick Start Photos & Videos Zoom Press the volume keysPhotos & Videos View & Share Photos & Videos SharePhoto & Video Settings Select multiple, checkMusic Capture Your ScreenQuick Start Music YouTubeShuffle or repeat During a song Dnla Servers Find Dnla servers on your network AT&T Features & ServicesFeatures & Services Browser More InformationQuick Start Browser Open Browser to find a page or just exploreConnect DownloadsRefresh DownloadsLocation Quick Start LocationFollow the prompts to speak or type your destination Google Maps Navigation BetaGoogle Latitude To hide your location, touch Menu Lapdock. The other webtop-enabled Accessories prompt you to launch the webtop applicationScreen Connections Quick Start WebtopSmart Transitions from smartphone to Webtop Webtop Mode SwitchControls Bluetooth & Wi-Fi Connections Quick Start Bluetooth & Wi-Fi ConnectionsAirplane Mode Wi-FiThere are several methods for accessing Airplane mode Hold Power , then touchBluetooth Wireless Wi-Fi Networks To allow a Bluetooth device to discover your phoneBluetooth To find networks in your rangeTethering & Mobile hotspot Security type, and entering the correct Wireless password Dlna Media DevicesView Files on Your Phone File AccessQuick Start File Access Calendar CalendarManage calendar events Alarm ClockAdd calendar events Find it Apps Settings Security Screen Lock Date & TimeSecurity & Screen Lock Quick Start SecuritySIM lock To set a SIM card PIN that you SIM PIN code. To change your code, choose Change SIM PINTips & Tricks Battery TipsLocation services, and uncheck GPS satellites Accessibility Settings Display Brightness dimmer settingSettings Display Sleep shorter setting Send Message Name or # or Go To MenuAccessibility Large Text Settings Sounds Uncheck Automatic brightness to set your own levelYou can use your phone in TTY mode with TTYConnections Quick Reference Troubleshooting Crash recoveryReset Touch Apps Settings Privacy Factory Data Reset Reset PhoneService & repairs If you have questions or need assistance, we’re here to helpSafety, Regulatory & Legal Battery Use & SafetyBattery Charging Third Party Accessories Driving PrecautionsSeizures, Blackouts & Eyestrain Repetitive Motion ChildrenGlass Parts Operational WarningsSymbol Key Radio Frequency RF EnergySpecific Absorption Rate FCC & IC SAREuropean Union Directives Conformance Statement FCC Notice to UsersIndustry Canada Notice to Users Software NoticesLocation Services Your LocationNavigation Privacy & Data SecurityUse & Care Hearing Aid Compatibility with Mobile Phones RecyclingCalifornia Perchlorate Label Content Copyright Software CopyrightProduct Registration Open Source Software InformationExport Law Assurances Service & Repairs Motorola Mobility LLC Limited Global Warranty Mobile PhonesWho is Covered? Exclusions Products and Accessories What Other Limitations are There? Page Page Copyright & Trademarks